Ai for customer
service & sales leaders

CEO & Founder - Dialpad

Craig Walker

Craig is the Founder and CEO at Dialpad. Previously, he was Founder and CEO of GrandCentral Communications (now Google Voice) and prior to that, ran Yahoo! Voice as the Senior Director of VoIP at Yahoo!.

VP OF ALLIANCES - DIALPAD

Sangeeta Walsh

Sangeeta works closely with customers, technology, and development partners to create mutual GTM activities that grow applications in Dialpad’s app gallery, along with focusing on customer adoption and customer engagement of Dialpad Ai products. Prior to Dialpad, she led the team focused on growing and building RingCentral’s developer and partner ecosystem.

CSO - Dialpad

Dan O'Connell

Dan is the Chief Strategy Officer at Dialpad. Previously, he was the CEO of TalkIQ, a real-time speech recognition and natural language processing start-up that Dialpad acquired in May of 2018. Prior to TalkIQ, he held various sales leadership positions at AdRoll and Google.

VP OF AI ENGINEERING - DIALPAD

Jim Palmer

Jim Palmer is the VP of AI Engineering at Dialpad. His teams manage custom speech recognition (ASR), natural language processing & understanding (NLP/NLU), Generative AI & LLMs, as well as AI Engineering to power real-time AI features in all Dialpad products at scale. Jim was also the Co-Founder and CTO of TalkIQ, which was acquired by Dialpad in 2018.

CMO - Dialpad

Morgan Norman

Morgan is the Chief Marketing Officer at Dialpad. Prior to Dialpad, Morgan was the Global VP of Corporate, Brand, Growth Marketing at RingCentral. Morgan is returning to Dialpad where he led go-to-market and global marketing as CMO from 2015 to 2017. Prior to Dialpad, he held Marketing Executive roles at Copper, Zuora, NetSuite, and Microsoft.

PRESIDENT - PT Services Group

Bob Zupanek

Bob Zupanek serves as the President of The PT Services Group, a dynamic appointment-setting company based in Pittsburgh, PA. The PT Services Group is known for providing trust-based appointment setting lead generation programs for the benefits, financial advising, insurance, and Managed Service Provider industries.

Systems Engineer - Remi

Jonathan Meredith

Jonathan Meredith is an IT engineer with over 20 years of work experience in the fields of Analog Telephony. Jonathan has been using Dialpad as his trusted partner since 2020, growing from administering one Ai Contact Center and 120 end users to 8 Ai Contact Centers and 465 end users.

VP of Operations - Foley

Ray Dunne

Ray Dunne is the VP of Operations at Foley services.   At Foley, Ray leads a team responsible for service delivery of Foley’s specialty background check services to companies that hire drivers. Prior to Foley, Ray worked at Iron Mountain Records management for 25 years. He has held various leadership positions within Information Technology, Operations, and the Global PMO.

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