SEPTEMBER 26th | MOONLIGHT STUDIOS | 12 PM CT
Ai for customer service & sales leaders
![Ai Work Chicago City Tour event banner](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7750127%2Fa38633de1ba9bb1f449cc97ed967c4e5%2FAi-at-Work-CHI-City-Tour-event-banner.jpg&w=3840&q=75)
Speaker spotlights
![Chicago City Tour speaker Dan Oconnell](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7812739%2F2406c385d702c8a9ab46345714c05ef5%2FChicago-City-Tour-speaker-Dan-Oconnell.png&w=2048&q=75)
CSO - Dialpad
Dan O'Connell
![Chicago City Tour speaker Morgan Norman](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7812741%2F923d388f4156e4d23646523a82d0c5dd%2FChicago-City-Tour-speaker-Morgan-Norman.png&w=2048&q=75)
CMO - Dialpad
Morgan Norman
![Chicago City Tour speaker Sangeeta Walsh](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7812742%2F9c839f82a72c50bd52a029c7c2ba89fa%2FChicago-City-Tour-speaker-Sangeeta-Walsh.png&w=2048&q=75)
VP OF ALLIANCES - DIALPAD
Sangeeta Walsh
![Chicago City Tour speaker Jim Payne](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7812740%2Fd976820ad91ce9d94b5e03459d1ff794%2FChicago-City-Tour-speaker-Jim-Payne.png&w=2048&q=75)
DiRECTOR OF PRODUCT MARKETING - DIALPAD
Jim Payne
Top sessions you won't want to miss
SESSION SPOTLIGHT
Ai deep dive sessions
Ai is powerful, broad, and at times, a complete mystery. Many organizations struggle to deploy Ai effectively and aren't clear on how to make the most of their Ai toolset. In this session, you’ll learn about the practical ways Dialpad built Ai into its foundation, applying it to our technology so you can take advantage right away. From live coaching and real-time agent assists to predictive CSAT scores—Dialpad Ai is there for your teams at every step.
![Ai Work NYC event](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7749450%2Fb89a80df642b91a38fedb9c82f58264c%2FAi-_-Work-NYC-event.png&w=3840&q=75)
ANALYST SPOTLIGHT
Ai-first adoption strategies from top analysts
Ai brings new opportunities for personalized experiences, improved customer experience, workforce collaboration, and guided training. However, many Ai systems are out of reach due to cost, lack of data, and expertise. As new solutions bring the power of Ai to everyone, businesses must quickly determine how to invest in pragmatic approaches to Ai. Learn from one of the top industry analysts, R “Ray” Wang, CEO of Constellation Research, on how Ai will benefit everyone.
![Picture of Ray Wang](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7658562%2Fe8f49e622d8edf1adeed4d2c57475287%2FPicture-of-Ray-Wang.png&w=3840&q=75)
CUSTOMER SPOTLIGHT
Ai thought leader panels
Businesses today are looking to leverage the power of Ai in their organizations, but wondering how to best capitalize on the promise. Hear from five industry leaders on how they’re leveraging Ai to up-level their customer service and sales organizations, create differentiated service experiences, and generate new revenue streams.
![A speaker conducing a talk at the Ai at Work NYC event](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7749453%2Fdad86164e19d31048f4e959d6f91cd5d%2FA-speaker-conducing-a-talk-at-the-Ai-at-Work-NYC-event.png&w=3840&q=75)
Get all the latest insights on Ai@Work
![A person using a mobile phone](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7749446%2Fe39005d1ec2ba900c77aeac980d2d57a%2FA-person-using-a-mobile-phone-CHI-event-page.png&w=1200&q=75)
Explore next-gen Ai features
![Screenshot of Dialpads predictive Ai CSAT feature](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7397726%2F2f06c2cb5b3a4fbbad12607ddeae7355%2FScreenshot-of-Dialpads-predictive-Ai-CSAT-feature-Ai-roadshow.png&w=1200&q=75)
Get access to live demos
![A person working on a laptop](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7749447%2Fa4fbb9623aaafeb3c5061f9a055d22db%2FA-person-working-on-a-laptop-CHI-event-page.png&w=1200&q=75)
See how industry leaders use Ai
![Two people working together](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7749451%2F077ce95307de55d2e3a9266b7dc6003f%2FTwo-people-working-together-CHI-event-page.png&w=1200&q=75)
Network with other leaders
Take a tour of Dialpad
See how easy it is to connect all your teams on one beautiful, Ai-powered platform.
![Screenshot of Dialpad Ai transcribing a phone call in real time](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7762672%2F84414c0ddc11b4b4b42f6f8bc70ab9c1%2FScreenshot-of-Dialpad-Ai-transcribing-a-phone-call-in-real-time-CHI-event.png&w=3840&q=75)
Save your spot at our Chicago event
Don’t miss the next step on our Ai@Work City Tour.