Resource Library
how-to-videos
how to videos
Manage Office SettingsTake a quick look at the different Office settings Admins have control over.
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Add a Room PhoneRoom phones are perfect for shared spaces. Learn how to add and set up a room phone on your account.
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Add Call Credits to your OfficeLearn how to quickly and easily add call credits to your Office's account.
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Managing your Contacts in DialpadDitch the app swapping and learn how to easily pull up and manage your contacts straight in Dialpad.
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Working as an Operator in DialpadAssigned as Department or Main Line Operator? Learn the ins and outs of handling calls and messages on a shared line.
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Working as an Agent in DialpadAssigned as a Call Queue Agent? Learn how to handle calls and access your Hold Queue.
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Create & Setup a Call QueueLooking for something a little more robust than a Department? With Call Queues add more Agents and enable Hold Queue routing.
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Your Participant's CardYour Participant's meeting card is more than just a visual aesthetic. Learn more about the info you can find there on your next meeting.
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Send a Fax from the CloudLearn how to send and receive faxes straight from your desktop app—no extra hardware required.
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Block a Number in DialpadGain control over who contacts your business. Learn how to block a number from contacting your line.
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Schedule Your Next Meeting in UberConferenceLearn how to seamlessly schedule your next meeting in UberConference.
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Check Upcoming & Past Meeting InvitesAdding more Participants, downloading your call recordings, and creating series: learn more about your meeting invites.
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Manage your Team in UberConferenceFrom managing user accounts to adjusting conference settings, get to know the ins and outs of your Team page.
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Add your Team to UberConferenceLearn how to create team accounts in your new meetings platform.
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Reading your Exported AnalyticsHaving trouble deciphering your exported stats or logs? Let's walkthrough both.
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Managing your Dialpad DevicesLearn where to easily manage all of your Dialpad devices, from laptop to mobile to tablet.
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Share a File in UberConferenceGo from conference to collaboration in seconds when you share a file in UberConference.
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Managing your Conference SettingsCustom hold music, automatic call logging, and chat transcripts — just a few examples of the settings you can adjust in UberConference.
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Record your next UberConference CallLearn how to record your next UberConference meeting and where to access past recordings.
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Manage your Team's Conference SettingsAdmins can control certain conference settings across their team, like automatic call recording or conference PINs.
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Invite your Participants to your ConferenceCheck out our walkthrough on inviting Participants on your next UberConference.
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Review your Dialpad AnalyticsLearn how to access and filter your call and messaging metrics.
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Set Business Hours & Call Routing RulesWith smart call routing options, deliver callers to the right team every time.
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Network RecommendationsLearn more about the tech powering Dialpad plus our action takeaways for optimizing your network.
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UberConference Web TutorialTake a closer look at the future of anywhere meetings.
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Inviting your team to DialpadLearn how to add your team to Dialpad and how to enable user-specific features like UberConference Meetings.
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Host International Participants with UberConferenceWith International Access, your UberConference meetings can happen from anywhere. Learn how to host International participants in over 50 countries.
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Customize your Main LineFrom Operators to System Greetings to Hold Music — get to know the ins and outs of your Main Line.
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Create and Setup your Department LinesLearn how to create shared lines for specific groups, like Sales & Support.
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Initiate a Local or Toll-Free Port RequestReady to bring your existing numbers into your new business communication platform?
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Integrate Dialpad for Salesforce Classic & LightningLearn how to integrate the power of Dialpad within Salesforce Classic and Lightning.
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Connect & Set Up your ObihaiLearn how to connect your Obihai to the internet and enable it to make and receive Dialpad calls.
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Share your Screen with UberConferenceCollaborate from anywhere with UberConference screensharing.
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How to use Dialpad for Salesforce LightningAnywhere sales, anywhere service. Dialpad now lives inside Salesforce Lightning.
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How to Record and Check your VoicemailIt's your voice—what do you want it to say? Learn more about your Dialpad voicemail.
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How to Transfer a Call in DialpadLearn how to seamlessly transfer callers in Dialpad.
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How to Send and Receive Messages with Your Dialpad Desktop AppLearn more about the rich messaging features of Dialpad.
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Dialpad iOS App WalkthroughTake a closer look at our mobile app for iPhone users.
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How to Adjust your Caller IDIn just one click, toggle between multiple caller IDs, including blocking your ID completely.
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Joining your Team & Getting Started TipsTake a look at how to join the rest of your team plus learn some getting started tips along the way.
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Working as an Executive AssistantLearns the ins and outs of working as an Executive Assistant in Dialpad.
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Create an Executive Assistant PairingLearn how to assign Assistants to answer calls on your Executive's behalf.
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Record a Call with DialpadLearn how to record your next call in Dialpad and where to access past recordings.
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Access & Export Team AnalyticsGain deeper insights into your Company's call & messaging history with Dialpad Analytics.
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Create a Three Way CallThe more the merrier — learn how to create a three way call with Dialpad.
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Salesforce for Dialpad IntegrationLearn how to log your Salesforce calls and activities right in Dialpad.
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How to Receive a Call with the Dialpad Desktop AppLearn how to accept, screen, and merge incoming calls with your desktop app.
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How to Make a Call with the Dialpad Desktop AppLearn how to place outbound calls to contacts and new numbers from the Dialpad Desktop app.
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Take a Tour of DialpadGet to know the ins and outs of your new business communication platform.
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Adjusting your App & Audio SettingsNeed to adjust your app or audio settings? Learn how with this quick video tutorial.
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