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AI-powered business communications

A computer showing a screenshot of an active call screen in the Dialpad app

Dialpad Overview

Explore how our UCaaS and CCaaS products work together in the Dialpad app. (3 min)
A smartphone displaying an active call screen in the Dialpad app

Dialpad Connect

Get a quick rundown of how to call, message, and meet in Dialpad. (2 min)
A computer displaying a screenshot of Dialpad's business text messaging features

Dialpad for Admins

Discover how Dialpad simplifies admin tasks so you can spend less time configuring and more time leading. (2:15 min)
A computer displaying a screenshot of Dialpad's business text messaging features

On-demand webinar

We’ll walk through how to set up and use Dialpad’s all-in-one workspace. (15 min)

AI-powered sales & support

A computer showing a screenshot of Dialpads integration with Salesforce

Dialpad Sell

Keep sellers on the right track with real-time assists, sentiment analysis, QA scorecards, and more. (3:25 min)
A computer showing a screenshot of Dialpad Ai transcribing a phone call in real time

Dialpad Support

Guide agents right when they need it with built-in AI tools like live coaching and sentiment analysis. (3 min)
WFM

Dialpad WFM

Watch how Dialpad WFM helps reduce operating costs and boost CSAT with AI-powered forecasting and one-click scheduling—all in your contact center. (3 min)
A computer showing a screenshot of Dialpads built in contact center analytics dashboard

On-demand webinar

A quickstart guide on how to set up the world's most advanced AI contact center. (20 min)

AI features teams love

Try before you AI

Dialpad AI Agent

Watch how Dialpad’s autonomous agent captures information, updates systems, and hands off to a human—all built into Dialpad’s unified platform. (4:40 min)
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

AI Live Coach

Dialpad AI instantly recognizes specific keywords during calls and surfaces helpful content like scripts and guides. (1:30 min)
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends

AI Recaps

After every conversation, get an AI-generated recap complete with a call summary, action items, and pre-written follow ups. (1:30 min)
Screenshot of Dialpad’s analytics dashboard featuring predictive AI-powered CSAT insights

AI CSAT

Dialpad AI accurately identifies live sentiment and predicts CSAT scores for 100% of customer conversations. (1:30 min)

Integrations with your favorite tools

A computer showing a screenshot of Dialpads integration with Google Workspace

Dialpad + Google

Connect Dialpad to all your Google productivity tools, so work happens in one place. (1:50 min)
A computer showing Dialpad integration with Salesforce

Dialpad + Salesforce

Integrate Dialpad with Salesforce, so your sellers can close deals faster. (2:30 min)
A computer showing the UI of the calls list on the Microsoft teams app

Dialpad + Microsoft

Unify Outlook, Teams, and Dialpad in one AI-powered workflow that just works. (2:15 min)
Dialpad computer telephony integration (CTI) in HubSpot

Dialpad + HubSpot

Power your HubSpot workflows with AI, SMS, and full inbound/outbound calling from Dialpad. (2 min)
A computer showing a screenshot of Dialpad integration with Zoho

Dialpad + Zoho

Create new records and log calls in Zoho—without ever leaving Dialpad. (1:30 min)