Ai is transforming every corner of the contact center—but making it work for your agents, your customers, and your business is the real challenge.
That’s exactly what this bold new city tour, hosted by Box, Google Cloud, and Dialpad, is here to explore. Here’s what you can expect—and why it’s worth your time.
The Ai landscape in customer experience is expanding fast—but the category is still taking shape. That’s why we’re hitting the road. This city tour brings together Box, Google Cloud, and Dialpad, to position ourselves as the leaders in augmented agent experiences.
Together, we offer something uniquely powerful: an integrated ecosystem built for the modern contact center—bringing conversational Ai, secure and intelligent content management , and scalable cloud infrastructure under one roof.
This isn’t just another trend—it’s a pivotal moment. While many are still navigating fragmented point solutions, we envision a future with a more connected, intelligent agent experience.
What You’ll Learn:
Bold insights on what's happening now—and what's next.
Real talk: A clear look at what it really takes to keep up.
The art of the possible: vision, demos, and frameworks.
Blending Ai and human support in your CX and content management playbook.
Spotlight Content:
Dialpad's proprietary LLM and agent assist in action.
An AI-first approach to securing content, automating workflows, and extracting insight from your unstructured data.
Google Cloud's infrastructure enabling real-time intelligence.
The Human Loop: How Ai empowers humans, not replaces them.
This partnership goes beyond simply sharing the stage—it’s about showing up as one unified force with a shared vision for the future of customer experience. Together, we’re delivering a high-impact, coast-to-coast event series that none of us could achieve alone.
By combining our strengths, we hope to inspire, inform, and engage CX and IT leaders who are actively defining what Ai-powered service looks like in the real world.
Tour Dates:
Chicago: June 18th
New York: September 16th
San Francisco: October 9th
Call to Action: Register now