Improve sales
adherence
with Ai Playbooks
Make it easy to close deals faster by promoting best practices and ensuring playbook adherence during live calls.
Loved by 30,000 customers in 140+ countries
Increase sales consistency to drive higher quality conversations
Ai-enabled adherence
Dialpad Ai monitors each call and checks off prescribed behaviours in real time, to promote playbook adherence and speed up review cycles.
Playbook templates
Leverage sales and recruiting templates based on the most popular sales methodologies and recruiting guidelines to close deals and recruit top talent faster.
Custom playbooks
Edit and create your own template from a menu of Ai Playbook questions to align with the unique needs of your business. Assign multiple templates to a rep or recruiter, who can choose which one is displayed on a live call.
Real-time guidance
Ai guides reps through the Playbook during live calls, ensuring they ask the right questions and collect the right info. Managers can review adherence after the call.
Speed up onboarding
& decrease ramp time
Ai Playbooks provides a consistent, easy-to follow-rubric for success during calls. This structured approach removes guesswork, helping reps & recruiters get up to speed more quickly.
Identify new coaching opportunities
Ai Playbooks lets supervisors and managers understand how well each rep adheres to the prescribed methodology and where they may need additional coaching.
Make every sales call
more efficient
Close more deals by asking the right questions at the right stage of the conversation. Ai Playbooks give sellers real-time guidance based upon the requirements you prioritise.
Drive team improvement
with Ai-based insights
Use Ai Playbooks to track and monitor adherence over time, and combine with analytics to see how playbook adherence translates into more pipeline and revenue.
More Ai features
teams love
Real-time recommendations
Our Ai draws your attention to struggling agents during calls, so you can offer additional support in real time.
Customisable leaderboards
Track agent performance with customisable leaderboards, tailored to your specific needs.
Live calls widget
Get live recommendations on which ongoing calls you should monitor, allowing you to make live interventions and offer agents real-time feedback.
Completed calls widget
Dialpad Ai recommends which completed calls should be reviewed, streamlining the QA process for managers.
Robust metrics
“Dialscore” provides a comprehensive, data-driven view of agent performance, simplifying grading and enabling more targeted coaching.
Single source coaching
Whether you need to identify which agents need help or grade completed calls, Coaching Hub lets you manage all your coaching needs from a single interface.
Advanced Ai capabilities
Powered by Dialpad’s advanced Ai capabilities, Coaching Hub simplifies coaching workflows and helps deliver more effective training.
4B minutes of conversational data
Ai Coaching Hub uses Dialpad’s extensive analysis of conversational data to deliver coaching recommendations with industry-leading accuracy.
More on Dialpad Ai
Learn how Dialpad’s Ai-powered solutions make life easier for service and sales teams.
The Power of Ai CSAT
See how automatically collecting CSAT scores across every conversation can transform your customer service.
Streamlining QA with Dialpad
Explore how Ai Scorecards help ensure your customer-facing team members maintain standards of excellence.
Improving agent performance with Dialpad
Dialpad’s suite of agent empowerment features can help improve end-to-end agent performance.
Ready to level up
your customer interactions?
Get on the waitlist to experience Dialpad's Ai Playbooks.