A man working on a laptop and a screenshot of Dialpads Ai Playbooks feature

Improve sales
adherence
with Ai Playbooks

Make it easy to close deals faster by promoting best practices and ensuring playbook adherence during live calls.

Loved by 30,000 customers in 140+ countries

Increase sales consistency to drive higher quality conversations

Screenshot of Dialpads Ai Playbooks feature

Ai-enabled adherence

Dialpad Ai monitors each call and checks off prescribed behaviours in real time, to promote playbook adherence and speed up review cycles.

Playbook templates

Leverage sales and recruiting templates based on the most popular sales methodologies and recruiting guidelines to close deals and recruit top talent faster.

Custom playbooks

Edit and create your own template from a menu of Ai Playbook questions to align with the unique needs of your business. Assign multiple templates to a rep or recruiter, who can choose which one is displayed on a live call.

Real-time guidance

Ai guides reps through the Playbook during live calls, ensuring they ask the right questions and collect the right info. Managers can review adherence after the call.

A woman working on a laptop and a screenshot of Dialpads Ai Playbooks feature

Speed up onboarding
& decrease ramp time

Ai Playbooks provides a consistent, easy-to follow-rubric for success during calls. This structured approach removes guesswork, helping reps & recruiters get up to speed more quickly.

A man using Dialpads Ai Playbooks feature

Identify new coaching opportunities

Ai Playbooks lets supervisors and managers understand how well each rep adheres to the prescribed methodology and where they may need additional coaching.

Screenshot of real time guidance provided by Dialpads Ai Playbooks feature

Make every sales call
more efficient

Close more deals by asking the right questions at the right stage of the conversation. Ai Playbooks give sellers real-time guidance based upon the requirements you prioritise.

Screenshot of Ai based insights provided by Dialpads Ai Playbooks feature

Drive team improvement
with Ai-based insights

Use Ai Playbooks to track and monitor adherence over time, and combine with analytics to see how playbook adherence translates into more pipeline and revenue.

More Ai features
teams love

Real-time recommendations

Our Ai draws your attention to struggling agents during calls, so you can offer additional support in real time.

Customisable leaderboards

Track agent performance with customisable leaderboards, tailored to your specific needs.

Live calls widget

Get live recommendations  on which ongoing calls you should monitor, allowing you to make live interventions and offer agents real-time feedback.

Completed calls widget

Dialpad Ai recommends which completed calls should be reviewed, streamlining the QA process for managers.

Robust metrics

“Dialscore” provides a comprehensive, data-driven view of agent performance, simplifying grading and enabling more targeted coaching.

Single source coaching

Whether you need to identify which agents need help or grade completed calls, Coaching Hub lets you manage all your coaching needs from a single interface.

Advanced Ai capabilities

Powered by Dialpad’s advanced Ai capabilities, Coaching Hub simplifies coaching workflows and helps deliver more effective training.

4B minutes of conversational data

Ai Coaching Hub uses Dialpad’s extensive analysis of conversational data to deliver coaching recommendations with industry-leading accuracy.

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Ready to level up
your customer interactions?

Get on the waitlist to experience Dialpad's Ai Playbooks.