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Stay up to date with the latest in business communications with playbooks, original research, and more.

Templates & checklists

Cloud based communications healthcate ebook hero image

Switching to Cloud-based Communications: A Blueprint for Healthcare Organisations

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On-prem vs. Cloud Contact Centres: The Pros & Cons

Top Considerations in a Contact Center RFP Hero

Checklist: 31 Considerations in a Contact Centre RFP

U Caa S RFP cover

Top UCaaS RFP Considerations Checklist

Free Follow up Sales Script Template Cover

Free Follow-up Sales Script Template

Discover call template cover

Free Discovery Call Template

CSAT template hero

Free CSAT Survey Templates

Sales process template hero

The Perfect Sales Process Template

Sales playbook template cover

Free Sales Playbook Template

Meetings agenda template grid card

Free Meeting Agenda Templates

Sales coaching template

The Only Sales Coaching Template You Need

Sales battle card templates

The Only Sales Battle Card Templates You Need

Playbooks & guides

Hero big book of ai use cases for businesses

AI Use Cases for Businesses

The Big Book of AI Use Cases for Law Firms

AI Use Cases for Law Firms

AI Use Cases for Healthcare Practices A Guide hero

AI Use Cases for Healthcare Practices

Hero LP Using AI in Your Business

The AI Compliance Guide

Contract center playbook ebook hero image

The Contact Centre Playbook 1.0: A Practitioner's Guide

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The Contact Centre Playbook 2.0: Updated

Hybrid work playbook tile card

The Hybrid Work Playbook 2.0

Contact Center Buyers Guide grid image

The Contact Centre Buyer’s Guide

Contact center staffing for real estate and property management companies

How to Staff a Real Estate Contact Centre

CIO Playbook header

The CIO Playbook: Lessons from 12 CIOs

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Setting Up a Higher Ed Contact Centre

From on prem to cloud Header

UCaaS: Why CIOs are Thinking about Switching from On-premises to Cloud Communications

The Car Dealership Communications Playbook hero

Car Dealership Communications Playbook

Sell from Anywhere hero

The Sell-from-anywhere Playbook

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How to Optimise a Shipping & Logistics Contact Centre

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Switching From One Cloud Contact Centre to Another: A Guide

Your Guide to AI powered Insights header

The Ai CSAT Guide

Hero image of The CC Os Guide to AI

The CCOs’ Guide to AI

The CRO Playbook hero image

The CRO Playbook

How to build a high impact sales org

How to Build a High-impact Sales Org

The Omnichannel Contact Center Guide

The Omnichannel Contact Centre Guide

The Value of True Caa S playbook cover

TrueCaaS: Switch to Ai-Powered Communication

Getting the most out of Large Language Models hero image

Security and compliance for LLMs

Research & reports

Dialpad is a 1 Vo IP leader with 700 5 star reviews

G2 Report: The Best VoIP Providers

Video conferencing ebook

State of Video Conferencing in 2022 Report

Ai customer service report

State of AI in Customer Service Report 2022

State of hybrid workplace report resources

State of the Hybrid Workplace

State of ai at work ebook cover

State of AI at Work in 2023

Product Content

The Total Economic Impact of Dialpad Ai Contact Center grid image

Dialpad drove 381% ROI in Forrester Total Economic Impact™ Analysis

Dialpad Ai Sales cover

Dialpad Ai Sales Centre Helps You Close Deals and Smash Quotas

Dialpad Ai Voice brochure

Dialpad Ai Voice Brochure

Dialpad Health Industry brochure

Dialpad + Health Industry Brochure

Dialpad Automotive Industry brochure cover

Dialpad + Automotive Industry Brochure

MS Teams Dialpad one pager Hero

Dialpad + MS Teams Brochure

Dialpad for Support teams hero

Dialpad For Support Teams: A Better CX

Dialpad for Sales hero

Dialpad For Sales Teams: Close More Deals

MS Teams Dialpad one pager Grid resources page

The Microsoft Teams + Dialpad One-pager

Dialpad for every user Hero

How Dialpad Empowers Every User at Your Org

Dialpad Salesforce Integration Guide hero

Dialpad-Salesforce Integration Guide

Boost acceptance rates with Dialpad platform hero image

Dialpad for Recruiting


G2 Review Dialpad vs Ring Central CC

Dialpad Ai Contact Centre vs RingCentral Contact Centre

G2 Review Dialpad vs Genesys

Dialpad Ai Contact Centre vs Genesys

G2 Review Dialpad vs Talk Desk

Dialpad Ai Contact Centre vs Talkdesk

G2 Review Dialpad vs Zoom

Dialpad Ai Voice vs Zoom

G2 Review Dialpad vs Ring Central

Dialpad Ai Voice vs RingCentral MVP

G2 Review Dialpad vs Avaya

Dialpad Ai Voice vs Avaya UCaaS

G2 Review Dialpad vs Vonage

Dialpad Ai Voice vs Vonage

G2 Review Dialpad vs 8x8

Dialpad Ai Voice vs 8x8 X Series

G2 Review Dialpad vs Grasshopper

Dialpad Ai Voice vs Grasshopper

G2 Review Dialpad vs Mitel

Dialpad Ai Voice vs Mitel MiCloud Connect

G2 Review Dialpad vs Ooma

Dialpad Ai Voice vs Ooma Office


Sheila Mc Gee Smith resource page image

LemonBrew: Customer Insights with Sheila McGee-Smith


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