Industry Healthcare Hero

healthcare phone system

Create a patient-first practise

Migrate your office to the cloud with one secure app to talk, message, and meet.

Loved by healthcare teams big and small

easy admin

Get your practise up and running in no time

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Easily migrate to the cloud

Add new users, teams, and even entire departments with a few clicks.

Virtual care on any device

Dialpad lives on smartphones, laptops, and tablets so that patients can join virtual appointments rom anywhere.

Designed for a hybrid world

Improve care access by bringing remote patients and care teams together in one place.


Empower healthcare teams everywhere

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Reduce patient wait times

Connect specialised care teams to remote patients with instant telehealth consultations.

Collaborate in one place

Free staff to call, message, and meet with patients and payer networks in one secure app.

Keep office costs low

Reduce IT overhead and eliminate on-premise hardware systems when you switch to the cloud.


Better patient experiences at every step

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Get to answers faster

Guide agents with real-time recommendations, action item tracking, and sentiment analysis.

Scale enrolments

Onboard patients faster with call routing, same-agent handling, and post-call analytics.

Automate follow-ups

Send SMS appointment reminders and use automated voicemail drops to free up your front desk.

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Protect provider
and payer data

Communications across Dialpad are always encrypted to meet HIPAA compliance standards. Plus, our Business Associate Agreements and 30-day retention policies ensure the highest level of security across any device.

All on the world’s most
reliable platform

Carrier grade

Our global infrastructure keeps your practise up and running, day and night.


Dialpad integrates with the apps you use most like Salesforce, Zendesk, and more.


You’ll have perfect visibility into usage and adoption across global offices and clinics.

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Dialpad's HIPAA-compliant so we can safely connect with patients and staff from anywhere.

Will Mentesh
CEO, California recovery center

See how healthcare
organisations use Dialpad


How to select a business phone for your healthcare org

Case study

Firefly Health agents answer calls in 40 seconds


Explore our integration with Lightpoint

Case Study

Why Roman Healthcare Group switched to Dialpad

Ready to improve
your patient experience?

If you need a healthcare phone system, book a product tour of Dialpad to see how it works.