Computer screen showing a business phone number being added through Dialpad's online dashboard

Get a business phone number in minutes

Need a phone number for your UK business? With Dialpad, you can set up a business phone number in minutes, included with a fully-fledged unified communications platform for only £12 per user, per month. You’ll have access to voice calls, video meetings, messaging, and much more—including one free local business number.

What is a business phone number?

A business phone number is a dedicated phone line for your organisation. It provides customers with a direct line to your company, making it easier for you to take customer calls, reach out to vendors, and do all those other things that keep business ticking over.

With Dialpad as your provider, you’ll have access to a range of additional features, such as real-time call transcriptions and video meetings.

Why get a UK business phone number with Dialpad?

With Dialpad, you get much more than just a business phone number or even a business phone system.

You’ll be equipped with a truly unified communications platform with built-in VoIP phone system, team messaging, video conferencing, and more. All alongside a free local phone number and unlimited inbound and outbound calls within the UK, US, and Canada.

And because your virtual phone number is linked to your online account instead of a specific physical address, you’ll be able to use it from any device and any location with an internet connection. And those aren’t the only reasons UK businesses choose Dialpad:

Screenshot of setting up a phone number from Dialpad's online dashboard.

Easy setup

Whether you want a new business phone number or just want to port your existing number over, it’s incredibly easy to do in Dialpad. In Dialpad, you can add a new virtual phone number (or manage phone numbers for your team) at any time with a click of a button.

Screenshot of adding a call forwarding number from Dialpad’s online dashboard.

Call forwarding

Heading out of the office but don’t want to miss an important business call? Dialpad's call forwarding feature will send all your incoming calls to another mobile phone, office phone, or even your colleague. Worried about reception? Set a landline number as one of your call forwarding options! You can set up call forwarding to five external call forwarding numbers.

Choosing a caller ID to display when making a work call from one's personal mobile phone using Dialpad's app.

Customisable caller ID

Dialpad is designed to let you work from anywhere, and that includes letting you make calls on your personal mobile phone while shielding your personal number. When you make a call from Dialpad’s desktop or mobile app, you can choose which business number you want to pop up on caller ID.

Screenshot of Dialpad's do not disturb feature blocking a call.

Keep your work-life balance

If work-life balance is important to you, then a “do not disturb” feature is essential, especially if you’re using your personal phone for work. With Dialpad, you can have incoming calls sent to your voicemail inbox (or someone else)—and keep using your phone for personal phone calls and messaging—without worrying about clients calling you after business hours.

Get started with a free business phone number...

... Along with a unified communications platform. Sign up to try Dialpad for free, or take a self-guided product tour and play around with the app on your own first!

You just type in the area code and there’s always a list. I’ve never not been able to get one, and then it’s attached to a phone and done. It’s just super quick to provision a phone.

Randy Tanenhaus
IT Manager at ClassPass
Screenshot of a video conference happening in Dialpad's desktop and mobile app.

Any device, anytime

One of the best things about Dialpad is that you can use its softphone app on any device. Whether your personal mobile phone is an iPhone or Android—or even if you’re using a PC or Mac—Dialpad works on all of them (yes, even iOS devices like iPads). Plus, Dialpad's call flip feature lets you flip a phone call from your computer seamlessly to your phone (and vice versa) without dropping the call!

Screenshot of a list of call recordings in Dialpad's app

Call recording

Some business phone providers charge exorbitant amounts of money for call recording. Dialpad doesn’t. Call recordings are useful in so many ways—they’re great for training because new hires can hear firsthand how to handle difficult calls, they can help your team adhere to compliance measures, and much more.

Screenshot of an international call being made in Dialpad's app

Excellent call quality

With Dialpad’s global voice network, which is designed to prioritise call quality, your phone calls will be crystal clear, no matter where in the world you’re calling. Hey, we have HD video—why not HD audio?

Screenshot of Dialpad's call routing options

Auto attendant

An auto attendant or virtual receptionist is a feature that greets callers when they call you and presents them with the different menu options. Once your caller makes a choice, the auto-attendant automatically transfers the call. If your business gets a lot of inbound calls and needs some help with call management, or if you're spending too much time on manual call routing, you probably need this!

Browse Dialpad's pricing:

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Find the right plan for you




$27 USD if billed monthly

  • Unlimited calling
  • Unlimited Ai Meetings for up to 10 participants
  • SMS, MMS & team messaging
  • AI-powered call & voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Real-time analytics & reporting
  • Web & chat support
  • Pro



    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • 24/7 live agent support
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Microsoft Teams integration
  • 10 office locations
  • Multiple phone numbers per account
  • Open APIs & Webhooks
  • Global SMS capabilities
  • Local number support in 70+ countries
  • 25 ring groups (departments)
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • 4 types of business phone numbers you might need

    Here are the four most common types of business phone numbers—the main difference between these is how much they charge, to whom, and what the phone number looks like:

    1. A local phone number

    Local phone numbers are associated with specific areas in the UK. For businesses that want to establish a local presence, this can be useful, as it helps customers recognise your business in local directories or online searches.

    Also, when you call a prospect or client using a dialling code they don’t recognise, they’ll be less likely to pick up your call, especially when long-distance costs are a concern.

    Local phone numbers tend to receive higher answer rates and incoming call volumes. Even if your business doesn’t have a local presence, adopting a local number can enhance your credibility.

    2. An international phone number

    International phone numbers let you handle calls from overseas. Adopting an international business line is ideal if you’re trying to establish a more global or national presence and communicate with clients worldwide.

    Customers can reach your international line by inputting the country code, followed by the dialling code, and, finally, the phone number.

    3. A freephone (toll-free) number

    A freephone or toll-free number allows callers to get in touch with a business without incurring charges. Instead, the charge is paid by the company being called. These numbers can improve accessibility and make your organisation appear more established.

    4. A vanity phone number

    Vanity phone numbers are made up of distinct and memorable number combinations. These are great for marketing purposes, as they’re instantly recognisable to customers. Think 0800 00 1066 for Hastings Direct—a vanity number that uses a combination of the date of the Battle of Hastings and an advertising jingle to make it more memorable.

    In the UK, vanity numbers are sometimes also known as non-geographic numbers or NGNs, as they aren’t specific to a particular geographic area.

    Get a business phone number in minutes with Dialpad

    Offering much more than just a business phone line, Dialpad arms you with a user-friendly, scaleable, and feature-rich unified communications platform.

    With even the most basic paid plan, you’ll have access to all the features listed above, unlimited calling in the UK, US, and Canada, and a free local business number.

    And Dialpad works from any device, anywhere—whether your business uses desk phones, mobile devices, computers, or a combination of these. You’ll also be able to flip calls between devices whenever you want if you need to step away from your desk.

    Equipping employees with a UCaaS system and virtual phone number for business communications will allow them to make and take calls on the go and work remotely with ease.

    Need a business number?

    Get one in minutes — along with a unified communications platform. Sign up for Dialpad’s 14-day free trial to get set up with a business phone number now!

    FAQs about business phone numbers

    How do I get a business phone number in the UK?

    Today, the most efficient and cost-effective way of equipping yourself with a business phone number is by signing up for a virtual business phone number with a cloud service provider like Dialpad.

    Dialpad gives you access to a completely unified communications solution with a built-in virtual phone system.

    When you sign up for a free trial, you’ll immediately be set up with a new business phone number. After your trial, simply select one of Dialpad’s tiered payment plans and decide if you want more local, freephone, or international numbers (or all three).

    Many organisations have different phone numbers per department, and it might also be useful to provide team members with their own numbers. From there, you can add users, set up voicemail and your call routing options, and start using your new business phone number right away.

    Alongside calling capabilities, you’ll be able to make use of additional helpful features like visual voicemail, instant messaging, call recording, and more.

    Can I get a business phone number for free?

    Is it better to have an 0800 number or local number for business?

    How much is a business phone number?