PLANS & PRICING

Pick the perfect plan

USD $
  • USD $
  • CAD $
  • EUR €
  • GBP £
  • NZD $
  • AUD $

Standard

$15

user/mo

$23 USD if billed monthly

  • Unlimited calling, SMS, & MMS
  • Ai-powered call and voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Unlimited video meetings
  • Web and chat support
  • Pro

    $25

    user/mo

    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • Local number support in 70+ countries
  • Multiple phone numbers per account
  • 25 ring groups (departments)
  • 10 office locations
  • Global SMS capabilities
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Open APIs & Webhooks
  • 24/7 live agent support
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  •  

    Standard

    $15 USD per user, per month

    Pro

    $25 USD per user, per month

    Enterprise

    Contact us

    BUSINESS PHONE SYSTEM
    Unlimited calling2
    Internet fax (add-on)1
    High-definition (HD) voice
    Business phone numbers (per user)
    1 local number
    1 local number
    1 local number
    Additional numbers (individuals)
    Local or international
    Local or international
    Multi-level auto attendant
    Visual voicemail
    Extensions
    Toll-free number support1
    Departments / ring groups
    3 max
    25 max
    Unlimited
    Hold queues
    Custom call routing
    Call forwarding to other devices
    Three-way calling
    Exec-assistant pairings
    Call recording
    Automatic spam call detection
    Number porting
    Local & toll-free
    Local & toll-free
    Local & toll-free
    Number forwarding
    Switch calls between devices
    Contact syncing
    Set personal working hours
    Seat minimums
    1
    3
    100
    Office maximums*
    1
    10
    Unlimited
    See More
    MESSAGING
    Unlimited SMS, MMS, and group messaging1
    Internal and external message to SMS
    International SMS1
    Audio chat rooms
    Topic-based team messaging
    File sharing
    Search files and messages
    Message data retention policy
    Message data export
    See More
    MEETINGS
    Unlimited meetings
    Number of participants
    10
    10
    10
    Max meeting duration
    5 hours per meeting
    5 hours per meeting
    5 hours per meeting
    High-definition (HD) video & audio
    Desktop and mobile screen sharing
    Personal meeting ID
    Join by desktop and mobile browser with no downloads
    Join by telephone dial-in (US & Canada only)
    Desktop & mobile apps
    Unlimited audio recordings
    In-meeting chat
    Waiting room
    Whiteboarding with Miro integration
    Schedule meetings from your Google Workspace or Microsoft 365 calendar
    Virtual backgrounds
    See More
    BUILT-IN Ai & ANALYTICS
    Real-time call transcriptions
    Automated post-call summaries
    Voicemail transcription
    Live speech coaching
    Real-time analytics & reporting
    Quality-of-service reports
    See More
    INTEGRATED APPS AND APIS
    Google Workspace
    Salesforce (Sales & Service Cloud)
    Open APIs & webhooks
    SSO (Okta, Azure & OneLogin)
    Microsoft Teams
    Hubspot
    ServiceNow
    Zapier
    Zendesk
    Slack
    See More
    SECURITY
    User management
    Admin portal
    Single sign-on
    HIPAA/BAA compliance
    Locked meeting rooms
    SUPPORT
    Knowledge base
    Community forum
    Live support
    24/5
    24/7
    24/7
    Web-based support (multilingual)
    Chat-based support (multilingual)
    Phone support
    Priority routing
    Dedicated account manager
    Call for details
    Dedicated support number
    Professional installation services
    Call for details
    Call for details
    Call for details
    Service Level Agreement (SLA)
    See More

    1Only available in the United States and Canada.

    2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.

    Explore add-ons

    Dialpad Rooms license

    $23 user/month

    Additional number

    $10 user/month

    Toll-free or local numbers

    Starting at $15 user/month

    International numbers

    $15 user/month

    Try Dialpad free
    for 14 days

    See why thousands of companies big and small stay connected with Dialpad.

    The reviews are in

    FAQs

    Questions? We’ve got you covered.

    PURCHASE

    How do I pay?

    We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.

    Am I signing up under a contract?

    How much does a toll-free number cost?

    GENERAL

    Can I use a desk phone with Dialpad?

    Can I use Dialpad internationally?

    Do you support faxing?

    USD $
    • USD $
    • CAD $
    • EUR €
    • GBP £
    • NZD $
    • AUD $
     

    1Only available in the United States and Canada.

    Get free unlimited
    video meetings

    And bring the team together, from anywhere on the planet.

    The reviews are in

    FAQs

    Questions? We’ve got you covered.

    What is the difference between the Free and the Business plans?

    The Free plan offers a full-featured meeting experience with unlimited 1:1 and group meetings and audio recordings. There is no trial period so you can try Dialpad Meetings for as long as you like. Both the Free and Business plans offer screen sharing, multiple video layouts, and support across all devices. Interested in elevating your meeting productivity with advanced features like Ai-powered meeting transcriptions and video recordings? Sign up for the Business plan.

    What do I need to use Dialpad Meetings?

    How many people can be on a Dialpad Meeting at once?

    Where is Dialpad Meetings available?

    What payment methods do you accept?

    Can I cancel my Business plan at any time?

    How are meetings encrypted and secured?

    USD $
    • USD $
    • CAD $
    • EUR €
    • GBP £
    • NZD $
    • AUD $

    Pro

    Contact center software with live Ai coaching, real-time sentiment tracking, and included integrations to your CRM
    3 license minimum

  • Unlimited SMS & MMS 1
  • Help desk integrations
  • 24/7 phone support
  • Enterprise

    Drive higher CSAT scores with a 100% uptime SLA, unlimited call queues, and advanced reporting
    50 license minimum

    All the value of the Pro plan, plus:

  • Custom business rules
  • 100% uptime SLA
  • Custom dashboards & reporting
  •  

    Enterprise

    KEY FEATURES
    Toll-free number support1
    Hold queues
    25 max
    Unlimited
    Multi-level auto attendant
    Custom hold music
    Callers in queue
    Automatic
    Custom
    Call recording
    In-queue callback
    See More
    BUILT-IN Ai & ANALYTICS
    Manager alerts (Service Level, etc.)
    Customer sentiment tracking
    Call monitoring (Listen In, Barge, Take Over)
    Analytics & reporting
    Advanced
    Custom
    Call transcriptions
    Real-time agent recommendations
    Call history
    Speech coaching
    Status dashboards
    Agent screen capture
    See More
    OMNICHANNEL
    Digital Engagement (Social and Web Messaging, Live Agent Chat, SMS)
    Call for details
    Call for details
    Self-Service (Virtual Agent)
    Call for details
    Call for details
    PRODUCTIVITY & INTEGRATIONS
    Automated post-call notes
    Online meetings (Dialpad Meetings)
    Salesforce (ServiceCloud) integration
    Zendesk integration
    Kustomer integration
    Google Workspace integration
    Microsoft 365 integration
    Slack integration
    Zapier integration
    Front integration
    Playvox Workforce Management
    Call for details
    Call for details
    Playvox Quality Management
    Call for details
    Call for details
    Custom business rules (APIs)
    See More
    SECURITY
    User management
    Admin portal
    Single sign-on
    HIPAA/BAA compliance
    SUPPORT
    Knowledge base
    Community forum
    Support coverage
    24/7
    24/7
    Web (multilingual)
    Chat (multilingual)
    Phone
    Dedicated account manager
    Call for details
    Call for details
    Professional deployment services
    Call for details
    Call for details
    Service Level Agreement (SLA)
    Professional deployment services
    Call for details
    See More

    1Only available in the United States and Canada.

    WEBINAR

    How to Set Up a Contact
    Center in Two Minutes

    Every Wednesday at 11 PST / 2 EST

    The reviews are in

    FAQs

    Questions? We’ve got you covered.

    What type of analytics do I get access to?

    Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

    How does Dialpad Contact Center help with agent coaching and onboarding?

    Is there a per minute charge for calls?

    Do I have to purchase an annual contract?

    What integrations are available with Dialpad Contact Center?

    What type of support is included with my account?

    USD $
    • USD $
    • CAD $
    • EUR €
    • GBP £
    • NZD $
    • AUD $

    Pro

    Outbound dialer with Ai coaching & CRM integrations
    3 license minimum

  • Unlimited SMS & MMS 1
  • CRM integrations
  • Voicemail drop
  • Enterprise

    Custom reporting, APIs, and 24/7 support
    100 license minimum

    All the value of the Pro plan, plus:

  • APIs & webhooks
  • Custom and out-of-the box reporting
  • Enterprise Service Level Agreements (SLA)
  •  

    Enterprise

    KEY FEATURES
    Unlimited SMS, MMS, and group messaging1
    Phone number included (per user)
    1 local number
    1 local number
    Mobile and softphone app support
    Call recording
    Automatic
    Custom
    Additional numbers (individuals)
    Local or international
    Local or international
    BUILT-IN Ai & ANALYTICS
    Rep leaderboards
    Coaching groups for reps
    Call monitoring (Listen In, Barge, Take Over)
    Analytics and reporting
    Advanced
    Custom
    Manager alerts
    Real-time rep recommendations
    Call transcriptions
    Call history
    Speech coaching
    See More
    PRODUCTIVITY & INTEGRATIONS
    Salesforce Powerdialer
    Local presence dialing
    Automated post-call notes
    Voicemail drop
    Salesforce (SalesCloud) integration
    HubSpot integration
    Online meetings (Dialpad Meetings)
    Google Workspace integration
    Microsoft 365 integration
    Zapier integration
    Outreach integration
    API developer access
    See More
    SECURITY
    User management
    Admin portal
    Single sign-on
    HIPAA/BAA compliance
    SUPPORT
    Knowledge base
    Community forum
    Support coverage
    24/7
    24/7
    Web (multilingual)
    Chat (multilingual)
    Phone
    Dedicated account manager
    Call for details
    Call for details
    Professional deployment services
    Call for details
    Call for details
    Service Level Agreement (SLA)
    Limited
    100%
    Professional deployment services
    Call for details
    See More

    1Only available in the United States and Canada.

    Get your sales dialer up and running in minutes

    And free your teams to sell from anywhere on the planet.

    The reviews are in

    FAQs

    Questions? We’ve got you covered.

    What coaching features are available with Sell?

    With Dialpad Sell, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.

    Is there a per minute charge for calls?

    What integrations are available with Dialpad Sell?

    What real-time reporting do you offer?

    Do I have to purchase Dialpad Sell on a contract?

    What type of support is included with my account?