Gain firsthand insights into healthcare’s remote workforce transformation

Healthcare and communications have undergone massive transformations. Hospitals and healthcare providers have had to revamp the way they work, including their contact centers and business phone systems.

We saw that in action with Fenway Health as they transformed their contact center to enable working from home (or anywhere). Now, Kirk Bramwell, CEO of Elev8, is joining Dialpad’s Partner Account Manager, Mary Hillery, to share Fenway Health's experience and the lessons we can learn from it.

Join us for a webinar to hear “How Fenway Health Went Remote With Their Contact Center". We chat about:

• How Fenway Health’s call center transformed to a work-from-home environment

• How going remote changed agent productivity, turnover, and overall happiness

• What the future of the contact center looks like

• Unique challenges for healthcare contact centers

• And more