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How to Use AI to Reduce Customer & Employee Churn

This webinar goes behind-the-scenes with the rapid growth of logistics provider ShipEx. Hear how ShipEx used AI to turn a challenge into an opportunity.

 

Today's customers and employees are more digitally connected than ever before to almost any location on the globe. The disruption caused by the Covid-19 global health emergency is showing that corporate success is not defined by the size of a business, instead competitive edge is built on agility and customer understanding.

This webinar goes behind-the-scenes with the rapid growth of logistics provider ShipEx. Hear how ShipEx used AI to turn a challenge into an opportunity to excel at serving customers, delighting employees and going global — all while lowering costs and complexity.

Watch this webinar to:

1. Find technologies that can nurture happiness in both customers and employees
2. Discover how to use employees more productively and avoid burnout
3. Understand how small businesses can scale-up and go global with speed thanks to the cloud
4. Understand how smaller organizations can access the benefits and returns of artificial intelligence

Date & Time

Thursday, September 09, 2021 @ 10:00am PDT

Speakers

Ron Stevenson speaker

Ron Stevenson

Senior Product Marketing Manager for Cloud Contact Center
Dialpad

Zach glenn

Zach Glenn

IT Director
ShipEx

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