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The difference in customer experience - it’s the agent
How can you empower contact center agents and boost customer satisfaction? Join Dialpad and Playvox to learn all about it in this webinar…
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Customer expectations for support organizations continue to increase. The difference between a stellar experience or a poor outcome? The agent. So how do you empower agents to deliver remarkable, consistent customer experiences?
Join John Finch, SVP of Product Marketing at Dialpad, & Michelle Randall, CMO at Playvox, for a fireside chat on how you can better engage and empower your workforce.
• Why legacy customer experience tools don’t work for evolving customer needs
• The rising demand for omnichannel agents
• Strategies to empower agents and reduce staff attrition
• Practical use cases for AI in customer support environments
• And more!
Register today and learn how to deliver better customer experiences by engaging and empowering your agents. And discover how you can reduce costs in the process.
Speakers
![John Finch Headshot 1x1](https://storage.googleapis.com/dialpad-cms.appspot.com/cms/John-Finch-Headshot-1x1_2022-10-03-180450_oant.png)
John Finch
SVP of Product Marketing
Dialpad
![Michelle Randall Playvox CMO](https://storage.googleapis.com/dialpad-cms.appspot.com/cms/Michelle-Randall-Playvox-CMO.jpeg)
Michelle Randall
Chief Marketing Officer
Playvox