Acquia

With Dialpad we can go right online, provision the user through the UI in literally seconds, and get their phone up and running the same day.

Kat Sweet
Director of IT, Acquia

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Percolate

We love how easy Dialpad is to deploy. All you need is a laptop or a smartphone.

Kyle Jackson
VP of IT, Percolate

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Deputy

Our previous system was unreliable and a poor experience for our staff. Dialpad is the complete opposite of that.

Keith Jones
Global Ops Manager, Deputy

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  • Grows with your team and business

    Hosted in the cloud, your call center can now scale quickly and effortlessly as your business grows and your team expands. No purchase of additional equipment or hardware needed.

  • Operates from anywhere

    Call center is no longer a location, but a customer service powerhouse that can operate from anywhere. Your support agents can resolve customer inquiries from the office or their living rooms.

  • Integrates with leading CRMs

    From Zendesk to ServiceNow to Salesforce Service Cloud to Kustomer, Dialpad integrates with various leading ticketing systems, CRMs, and collaboration hubs to streamline support agents' workflow.

Dialpad
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Leverage contact center stats to gain meaningful insights on service level as well as agent performance metrics.

Take advantage of real-time coaching to reduce wait time and improve transfer rate.

Features that matter