MEET DIALPAD
The Ai-Powered
Customer
Intelligence
Platform
Bring everyone together around the customer with powerful Ai tools like live coaching and real-time script recommendations.
Plébiscité par des marques mondiales de toutes tailles
See Dialpad in action
Truly unified
Call, message, meet and support your customers—all in the same beautiful workspace.
Ai native
Boost productivity with built-in Ai that transcribes calls, coaches agents, predicts CSAT, and more.
Customer first
Respond to customer requests across channels like Apple Business Chat—without ever leaving Dialpad.
ENGAGEMENT CLIENT
Provide the best customer support at every step
Dialpad’s Ai Contact Center helps solve customer requests up to 23% faster with built-in tools like sentiment analysis and live agent coaching. It’s one omnichannel workspace for managing all your voice and digital customer interactions.
COMMUNICATIONS PROFESSIONNELLES
Everything your team
needs to stay connected
Dialpad makes it easy for hybrid teams to call, message, and meet on any device and from anywhere. Plus, it’s easy to scale—deploy new users and global offices in minutes.
TRULY UNIFIED
It all happens on one
Ai-powered platform
Dialpad brings together your phone, messaging, video meetings, and contact center. Streamline IT management, and connect your teams and customers in one beautiful workspace.
Enterprise-grade features you can count on
Disponibilité de 100 % garantie par SLA
Notre infrastructure de classe opérateur permet à vos équipes de rester opérationnelles jour et nuit.
Intégrations prédéfinies
Dialpad fonctionne à merveille avec toutes vos applications préférées comme Salesforce, Zendesk et Google Workspace.
Analyses en temps réel
You’ll have complete visibility into usage and adoption across global offices.
Une solution leader et primée
Dialpad gives us a single communications platform for our team and customer conversations.
JAMIE BARCIA
VP OF INFORMATION TECHNOLOGY, RE/MAX
Connect your entire
business with Dialpad
Customer intelligence platform FAQs
What is a customer intelligence platform?
A customer intelligence platform (CIP) gathers detailed customer data from different internal and external information sources, and then uses artificial intelligence and machine learning to analyze that data and produce actionable insights.