2026 Gartner® Magic Quadrant™ for Unified Communications as a Service

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DIALPAD FOR SMALL BUSINESSES

Set up your business phone for $15/month

And it's not just a phone system. Talk, message, meet, and support customers—all in one easy workspace.
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Dialpad for small businesses
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No extra hardware

Use your favorite devices (or deskphones)
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Easy setup

Set up new users in just a few clicks
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One unified app

Call, fax, message, text, and meet in one app

Loved by small businesses around the world

Dialpad customers

Meet our customers

A phone system and more

Unified communications

Call, text, message, and meet from one app

Smart call routing

Automatically distribute incoming calls

AI-powered transcription

Real-time voice transcriptions

Recaps and action items

Automatic summaries and action items

Rich integrations

Connect seamlessly with other tools

24/7 support

Customer support when you need it

The reviews are in

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4.3

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4.4

Gartner Peer Insights

4.4

Contact center (when you need it)

Call queue

Distribute inbound calls to reduce customer wait time

Listen and barge

Listen in, whisper to agents, or barge into the call if needed

Power dialer and local presence

Automate outbound sales calls using local phone numbers

Explore Dialpad Support
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Explore the Dialpad platform

DialpadGPT helps power AI across Dialpad's AI platform for customer experience, from business calling to the contact center.

See plans and pricing
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Dialpad Resolve

Deploy voice and digital AI agents that take action, trigger automated workflows, and hand off to people with context.

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Dialpad Support

Modernize the contact center with AI that speeds up agent onboarding, simplifies coaching, and helps improve CSAT.

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Dialpad Sell

Help reps close deals with AI-driven outreach, automated playbooks, and real-time in-call coaching.

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Dialpad Connect

Streamline business conversations with an AI-native platform that automates note-taking and surfaces real-time insights.

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Start your free 14-day Dialpad trial

Connect your small business with Dialpad’s all-in-one workspace.

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FAQs

Questions? We’ve got you covered.

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Most small businesses can get up and running within a day. Special circumstances like porting existing numbers into Dialpad and configuring other custom capabilities may take a few days.