Benefits of switching to an enterprise VoIP service
It’s more cost-effective
One of the most significant benefits of VoIP switching is the cost savings—especially over the long term, an organization can save a pretty significant amount of money (depending on things like how many employees you have and how many calls you make).
Because VoIP technology uses the Internet to place calls, you’ll have a lower cost per call, and if your organization makes long-distance calls on a regular basis, the difference will be even more dramatic.
Every service provider is different—for example, with Dialpad, you get unlimited inbound and outbound calling within your country, the United States, and Canada (along with low international rates).
The scalable nature of Dialpad’s split cloud architecture for your enterprise hosted VoIP system also helps you avoid the overbuying and overprovisioning of phone services. You don’t have to plan meticulously—and pay up front—for future growth and capacity. Dialpad scales with you, as you grow.
With enterprise VoIP in general, you only pay on a monthly subscription basis, and most enterprise VoIP providers, like Dialpad, will cover all maintenance and upgrade costs so you don’t have to pay for regular system updates.
It’s more scalable
The problem with legacy phone systems isn’t just the fact that they’re expensive and unable to evolve meaningfully with the times—they’re also limited in how quickly they can scale.
If your organization has an explosive growth period where you’re expanding to new offices and hiring new employees, for example, that’s much easier to do with enterprise VoIP. With traditional phone systems, you’d have to ship out hardware, provision analog phones, and typically spend weeks on setup.
With enterprise VoIP phone systems, an admin can easily add new users (and also remove users), manage phone lines, purchase toll-free numbers, set up contact center teams. (See how Education First—an enterprise with 10,000+ employees—sets up contact centers in the time it takes to have a coffee break in minutes.)