Dialpad Voice Intelligence Named 2019 Unified Communications Product of the Year by TMC

Dialpad’s real-time AI and natural language processing technology honored for its exceptional innovation

SAN FRANCISCO, CA -- JUNE 26, 2019 -- Dialpad, the only Voice Intelligence (Vi™)-powered, cloud-native business communications platform, today announced that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Dialpad as the winner of the 2019 Unified Communications Product of the Year. The award, given specifically to Dialpad’s Voice Intelligence tool, honors the most innovative unified communications products and solutions available over the last year.

The award was given to a select group of nominees, who have demonstrated the best, most innovative unified communications solutions in the industry. Award applicants were evaluated and ranked based on ability to execute, innovate and improve overall customer experience.

“We are honored to be recognized by TMC for our team’s achievements in building Vi, which is having a tremendous impact on the way employees communicate with each other in the workplace and how sales and support teams communicate with consumers,” said Craig Walker, CEO of Dialpad. “This achievement celebrates our commitment to providing businesses with the tools they need to increase productivity and deliver amazing customer experiences to close and keep more business, no matter where they are.”

Founded in 2011, Dialpad is the world’s only cloud-based communications platform powered by native artificial intelligence and natural language processing (NLP) technology. With industry standard-setting Vi technology developed in-house, Dialpad uses AI and NLP to transcribe calls in real time, offering invaluable insights and analysis to users — something no other platform offers. Dialpad’s product suite covers the full range of business communications needs with Dialpad Sell, Dialpad Contact Center, and Dialpad UberConference, all powered by Vi.

“Congratulations to the recipients of the 2019 Unified Communications Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Every year, I am more and more impressed by the innovative options available to clients in search of unified communications solutions. The 2019 winners are literally driving the industry forward, and I can’t wait to monitor the continued success of these companies producing incredible solutions.”

Winners of the 2019 Unified Communications Product of the Year Award will be announced online and highlighted in Internet Telephony magazine.

About Dialpad

Dialpad’s mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with Talk, Meet, and Contact Center all powered by Voice Intelligence. Today, more than 58,000 of the world’s most innovative businesses use Dialpad --and its seamless integrations with Google G Suite and Microsoft Office 365 --to be more productive. Customers include WeWork, Uber, Motorola, Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, and Work-Bench. Visit dialpad.com for more.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet


Penny Desatnik


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Lauren Holzer

Bateman Group for Dialpad


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