Dialpad Expands Channel Partner Program, Announces New Master Agents

Launches Cloud-Forward Partner Success Program to Further Drive Revenue Growth

Las Vegas, NV -- April 10, 2019 --Dialpad, the only AI-driven, cloud-native business communications platform, today announced the addition of three new Master Agents to its growing partner roster: Avant, Intelysis and Telarus. They will join existing partners SHI, Softchoice and Sprint in offering Dialpad’s suite of business communications tools to agents and resellers within the Google and Microsoft Office 365 ecosystems. The company also announced its Partner Success Program, designed to assist solution providers and technology partners with go-to-market support, training and certification programs and product implementation efforts.

The expanded channel partner program builds upon Dialpad’s commitment to over 400 channel partners providing UCaaS services and distributing the company’s business communications product lines. Over the past two years, Dialpad has significantly strengthened its partner channel, with early program participants experiencing over 450% increase in revenue.

“We’re thrilled to be working alongside leading networks like Avant, Intelysis and Telaus that play a critical role in scaling and serving our customers across various industries,” said VP of Channel Sales Mike Kane. “Our partners have capitalized on Dialpad’s disruptive technologies, driving strong adoption rates and revenue growth with our seamless voice, video and messaging capabilities across every device, including inbound and outbound call center offerings, all powered by Voice Intelligence.”

Dialpad Partner Success Program

Dialpad’s new Partner Success Program was designed to enable partners to easily share best practices with one another through a redesigned and easy-to-use partner portal. Future plans also include a full-featured portal, where partners will be able to access training and enablement content, earn certifications and monitor their earnings. The investment in the portal strengthens our commitment to our partners by enabling them to sell more efficiently.

“Dialpad’s partner support has really made it easy to work with them,” said Softchoice’s Director of Cloud Services Eric Broekhof. “As our customers turn to Softchoice to provide leading cloud technologies, Dialpad has quickly emerged as one of our strategic partners in the SaaS and communications space.”

With offices in San Francisco, Boston, New York, California, Raleigh, Austin and Denver, Dialpad has channel partner representatives located strategically across the country to service and support their growing network of partners. The team provides training and access to demos, designed to help partners close their deals.

Additional information about the Dialpad Partner Program can be found at dialpad.com/partners or you can reach out directly at [email protected].

About Dialpad

Dialpad’s mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with Talk, Meet, and Contact Center all powered by Voice Intelligence. Today more than 55,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, and Work-Bench. Visit dialpad.com for more.


Shelby Valdez
[email protected]

Lauren Holzer
Bateman Group for Dialpad
[email protected]