Dialpad Continues Channel Expansion with Addition of Master Agent TBI

SAN FRANCISCO, CA -- SEPTEMBER 30, 2020 -- Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), today announced a new Master Agent partnership with TBI for reseller services to global markets. The partnership will bring Dialpad’s full suite of cloud-native communications services to TBI’s international portfolio of trusted partners.

The largest, privately-owned technology distributor, TBI serves as a partner’s advocate, ensuring the proper provisioning of services from best-in-class service providers to achieve customers’ desired business outcomes. Through training and marketing programs, TBI empowers its partners to be the foremost authority to advise and source all of their customers’ technology needs. With growing demand for remote work tools, TBI will offer Dialpad’s complete suite of services to provide telephony, conferencing and contact center services that work from any device and in any location.

“We are so excited to announce this partnership with TBI and to expand our offerings to even more businesses looking for a unified and flexible solution to meet their current and future communications needs,” said Mike Kane, VP of Worldwide Channel Sales. “TBI is known for offering only the best tech tools to increase productivity. Partnering with us lets them help more businesses future-proof their workforce.”

Over the last six months, the pandemic has reshaped the way people do work and will continue to have an impact for years to come. The future remains uncertain as some offices will go completely remote, while others return to physical spaces and even more exploring a “hybrid-workplace” solution. In response, the demand for cloud technology has grown. In a recent PwC survey, almost 75% of finance leaders said they were planning for a more agile business environment going forward.

Dialpad is a flexible, mobile business communications platform unifying voice, SMS and video conferencing all in a single platform. Leveraging native voice intelligence that turns voice conversations into actionable data, combined with telephony and HD video, Dialpad offers companies of all sizes seamless voice and video conversations, no matter where users are located.

“At TBI, we are always seeking the best providers that offer technology that will have a huge business impact for our partners. As one of the fastest growing work-from-anywhere companies, Dialpad is the perfect provider to help support the expanding remote workforce. Customers taking advantage of their Ai & Vi components will find new ways to use communications to drive their business.” said Adam Knudsen, TBI’s Vice President of Sales Operations.

About Dialpad

Dialpad is one of the fastest-growing private companies in the “work from anywhere” era. A flexible, mobile business communications platform, Dialpad covers your phone system, conferencing and call center needs. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale and is powered by Voice Intelligence (ViTM) to make every call a smarter call. Today, more than 7,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, and Work-Bench.

Visit dialpad.com for more information.


Penny Desatnik
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