Patricia Macapuno

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Dialpad's Blog

Boost Customer Loyalty & Retention in 2024

Boosting customer loyalty and retention should be ...

Dialpad dashboard that shows phone numbers

Managing phone numbers on Dialpad

2. Take advantage of cross-channel personalization...

Email headline that mention a $10 birthday gift from brand called Torid

Email headline about gift card

Email headline that mention a $10 birthday gift fr...

Torrid dives even more deep into the birthday them...

Email body containing details on birthday gift card from a brand called Torrid

Email body about gift card offer

Email body containing details on birthday gift car...

Torrid presents a perfect example of how to improv...

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Dialpad Ai Contact Center

Plus, if a customer hasn't made a purchase yet or ...

Dialpad sales contact details all around the world

Dialpad Sales Contact Details worldwide 1

While the sales support is intended mainly for new...

Drip email about product drops

Email from Drip.com about product drops

After providing value and educating the readers, D...

Drip help guide 1

Drip.com help guide

Educating on social media On social media, where p...

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Duolingo Account

Duolingo profile account showing number of followi...

The comment section of Duolingo proves how effecti...

Duolingo comment

Duolingo account replied to a comment

5. Make use of customer reviews (social proof) Soc...

Positive customer review about their bedsheet order

Customer review about bedsheets 1

Positive customer review about their bedsheet orde...

Brooklinen sends these customer reviews by email t...

Beehiv customer success story

Beehiv customer success email

In addition to sending customer reviews by email, ...

D Ialpad Customer Success Stories 1

Dialpad customer success stories

Plus, you can find other forms of customer reviews...

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Why businesses love Dialpad

Screenshot of the businesses that Dialpad work wit...

6. Utilize customer loyalty programs and gamificat...

Beauty insider benefits

List of benefits from Beauty Insider

Sephora categorizes its members into “Insiders,” “...

Sephora email campaign on new product

To entice customers to open the emails, Sephora cr...

Email about points 1

Email about the customer points

In the same way, you can create your own loyalty p...

Dialpad Website Homepage

Dialpad homepage

Dialpad is a cloud-based contact center platform t...

Drip Website Homepage

Drip website homepage

Drip is an email marketing automation tool focusin...

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Salesforce is a customer relationship management (...

Experience Dialpad Ai!

Elevate your customer experience with Dialpad

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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7 solid strategies to boost customer loyalty and retention in 2024

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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DialpadGPT works for every role and industry. Plus, it can be customized to understand unique business use cases and industry-specific jargon.

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Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

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Bring all business conversations together on a single platform, automate note-taking, and help teams stay productive.

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Automate routine lead management tasks, streamline coaching, and help reps close deals faster.

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Discover the top 7 strategies to enhance customer loyalty and retention in 2024. Learn practical tips for building lasting customer relationships and improving business growth.

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