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Amazon Alexa Integration

Overview


Alexa is Amazon’s cloud-based voice service available on hundreds of millions of devices from Amazon and third-party device manufacturers.

Dialpad enables hands-free communication with Alexa, the intelligent virtual assistant powering the Amazon Echo. With Dialpad for Amazon Alexa, your Alexa device can make and receive Dialpad calls and messages, pull your weekly analytics reports, and even join your weekly Dialpad Meetings. Welcome to the future of hands-free communications.


Key Features:

With the Dialpad Alexa integration, simple and intuitive voice commands allow users to carry out a number of Dialpad’s functions, including:

  • Placing and transferring calls

  • Joining Meetings

  • Recording and saving calls and Meetings

  • Managing text messages and voicemail

  • Accessing daily analytics reports, cumulative call statistics and analytics leaderboards

  • Clocking in and out and engaging Do Not Disturb

How to setup

How it works

Ready to start using hands-free communication? Just navigate to the Dialpad app in the Alexa Skills store to download and link your Amazon account to Dialpad.

  • Once that's complete, you can start using your Alexa with Dialpad by following these steps:
  • Start with a Dialpad command — "Dialpad, call Craig"
  • Alexa will ring out to your connected devices.
  • Select the device you want to utilize. Call is now being handled through Dialpad

    Currently, you can use the following devices with Alexa:

    • Deskphones
    • Mobile (requires carrier for inbound calls)
    • Desktop App

    Additional info

    More information can be found here: