Outbound Contact Center
Know what wins.Do more of it.
Dialpad Sell turns conversations into intelligence your team can act on. Real-time coaching and automation give every rep more of what wins and more time to sell.
Samira Miller
+44 1632 960 123
Hi! Our recent shipment was delayed without any status updates. We need better tracking, can you help me out?
Less busywork. More selling.
Notes, summaries, action items, and CRM updates are automatic. Follow-up reminders are, too. Reps get hours back every week for the work only they can do: talking to customers.
Qualification
Show description and questions
Summary
The customer mentions high energy costs and inefficiencies impacting their operational costs and brand reputation, highlighting an urgency to adapt before the new environmental regulations take effect.
AI Playbooks
Real-time guidance that turns your best reps’ proven practices into habits across every conversation.
CleanConnect Drive
ActiveProgress
4%(4 of 100 completed)
| Status | Call attempts | Name | Last name | Primary phone number |
|---|---|---|---|---|
| Complete | 1 | Ava | Kim | (555) 345-6789 |
| Complete | 1 | Sophia | Patel | (555) 456-7890 |
| Complete | 1 | Mia | Singh | (555) 678-9012 |
| In progress | — | Liam | Thompson | (555) 234-5678 |
| Upcoming | — | Olivia | Nguyen | (555) 890-1234 |
| Upcoming | — | Ethan | Chang | (555) 789-0123 |
Dialer
Automated outreach for prospecting, fundraising, and recruiting—so agents can focus on live conversations.
Meeting with Erica Chen
Recap of conversation with Erica
- Erica confirmed high interest in expanding their fleet with our advanced electric vehicle (EV) tracking suite.
- Erica expressed interest in upgrading to the Premium Analytics plan.
- Rachel presented the tier upgrade options and agreed to send over the ROI breakdown and visual assets for their executive team.
Action items
- Send Erica the Premium EV Suite proposal and performance analytics visual deck.
AI Recaps
Automatic summaries with decisions and next steps that keep sales moving forward.
Call with Zoey Thompson
Call with Erica Chen
Call with Eric LeeAI Scorecards
Automatically score 100% of calls against your criteria, so every rep gets consistent feedback.
Keep every conversation connected to the deal.
Sync with Salesforce, HubSpot, and your systems of record so context follows the opportunity, and what happened on the call shows up where the deal lives.
The ROI of Dialpad Sell
50%
Increase in post-call efficiency with AI Recaps
75%
More efficient coaching
22%
Reduction in rep attrition
“With Custom Moments and live transcriptions, we've reduced our training time by 50%.”Read the story
Sales intelligence built for the whole organization.
Built for enterprise scale, Dialpad gives your revenue organization full administrative control with the security and compliance IT expects—far beyond a simple recording tool.
What sales learns can make every customer experience better.
Sell shares one platform with Connect, Support, and Dialpad Resolve. Sales intelligence becomes company intelligence: what customers say in deals informs service, product, and the next campaign, instead of staying trapped in sales.
Host
Sophia Martinez
Aerolabs
Connect
A team collaboration solution that captures it all.
Voice, video, messaging, and AI in one app—so teams can work with full context.
Samira Miller
+44 1632 960 123
Hey, my login isn't working today. It gives me a 403 error page whenever I enter my credentials.
Tamara Thompson
Aerolabs Tech Support
Hi Samira! I reset your permissions—you should be able to log in without the 403 error now!
CSAT Increase
Support
Voice & digital contact center that learns
Better support interactions, actionable insights, and WFM for happier customers.
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CBC Panel
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Lab test scheduled
Resolve
AI voice and digital agents for CX
An agentic platform for coordinated action with prebuilt and custom AI agents.
The blueprint for seamless connectivity
Questions? We've got you covered.
Frequently Asked Questions
A sales engagement platform with AI coaching, conversation intelligence, and automation that helps reps close more deals, on the same platform as the rest of your business communications.
AI agents handle routine outreach and qualification, then hand off fully briefed to a rep the moment a conversation needs a human touch.
Every AI action follows your playbooks and guardrails, with full visibility into what was said and done on every call.
Dialpad Sell connects with Salesforce, HubSpot, and the CRM and sales tools your team already uses.
See what your best calls have in common.
Every interaction and its outcome make the next one better. See what your sales team can do with the whole customer story behind them.