2026 Gartner® Magic Quadrant™ for Unified Communications as a Service

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Plans & Pricing

Pick the perfect plan

One AI platform for every conversation, workflow, and channel.

Pricing

Autonomous AI agents that understand customer goals, make decisions, and take action for you – across voice and digital channels

Dialpad AI Agent

Scale coverage one conversation at a time with AI that flexes alongside your team.

  • Autonomous voice and chat agents

  • Seamless handoffs between AI and humans

  • Ecosystem of connectors so data flows across your stack

  • Conversational AI analytics for real-time insights

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Conversation-based pricing

Estimate your ROI

Dialpad prices Agentic AI the same way customers experience it: one conversation at a time.

  • You purchase a pool of AI Agent Credits

  • Credits are used only when AI delivers value

  • If no work is done, you’re not charged

A conversation is billable only when the AI retrieves information or executes a real action like scheduling, routing, or order lookup.

Ready to meet your digital workforce?

Learn more about Dialpad AI Agents.

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Learn more about Dialpad AI Agents.