FEATURES
Business communications
Voice, meetings, and messaging—all in one workspace.
| Compare Plans | Standard | Pro | Enterprise | |
| BUSINESS PHONE SYSTEM | ||||
2 | Unlimited calling | ✓ | ✓ | ✓ |
1 | Internet fax (add-on) | ✓ | ✓ | ✓ |
| High-definition (HD) voice | ✓ | ✓ | ✓ | |
| Business phone numbers (per user) | 1 local number | 1 local number | 1 local number | |
| Additional numbers (individuals) | — | Local or international | Local or international | |
| Multi-level auto attendant | ✓ | ✓ | ✓ | |
| Visual voicemail | ✓ | ✓ | ✓ | |
| Extensions | — | — | ✓ | |
1 | Toll-free number support | ✓ | ✓ | ✓ |
| Departments / ring groups | 3 max | 25 max | Unlimited | |
| Hold queues | — | ✓ | ✓ | |
| Custom call routing | ✓ | ✓ | ✓ | |
| Call forwarding to other devices | ✓ | ✓ | ✓ | |
| Three-way calling | ✓ | ✓ | ✓ | |
| Exec-assistant pairings | ✓ | ✓ | ✓ | |
| Call recording | ✓ | ✓ | ✓ | |
| Automatic spam call detection | ✓ | ✓ | ✓ | |
| Number porting | Local & toll-free | Local & toll-free | Local & toll-free | |
| Number forwarding | ✓ | ✓ | ✓ | |
| Switch calls between devices | ✓ | ✓ | ✓ | |
| Contact syncing | ✓ | ✓ | ✓ | |
| Set personal working hours | ✓ | ✓ | ✓ | |
| Seat minimums | 1 | 3 | 100 | |
| Office maximums* | 1 | 10 | Unlimited | |
| MESSAGING | ||||
| SMS, MMS, and group messaging | ✓ | ✓ | ✓ | |
| Internal and external message to SMS | ✓ | ✓ | ✓ | |
1 | International SMS | — | ✓ | ✓ |
| Audio chat rooms | ✓ | ✓ | ✓ | |
| Topic-based team messaging | ✓ | ✓ | ✓ | |
| File sharing | ✓ | ✓ | ✓ | |
| Search files and messages | ✓ | ✓ | ✓ | |
| Message data retention policy | ✓ | ✓ | ✓ | |
| Message data export | ✓ | ✓ | ✓ | |
| MEETINGS | ||||
| Unlimited meetings | ✓ | ✓ | ✓ | |
| Number of participants | 10 | 10 | 10 | |
| Max meeting duration | 5 hours per meeting | 5 hours per meeting | 5 hours per meeting | |
| High-definition (HD) video & audio | ✓ | ✓ | ✓ | |
| Desktop and mobile screen sharing | ✓ | ✓ | ✓ | |
| Personal meeting ID | ✓ | ✓ | ✓ | |
| Join by desktop and mobile browser with no downloads | ✓ | ✓ | ✓ | |
| Join by telephone dial-in (US & Canada only) | ✓ | ✓ | ✓ | |
| Desktop & mobile apps | ✓ | ✓ | ✓ | |
| Unlimited audio recordings | ✓ | ✓ | ✓ | |
| In-meeting chat | ✓ | ✓ | ✓ | |
| Waiting room | ✓ | ✓ | ✓ | |
| Whiteboarding with Miro integration | ✓ | ✓ | ✓ | |
| Schedule meetings from your Google Workspace or Microsoft 365 calendar | ✓ | ✓ | ✓ | |
| Virtual backgrounds | ✓ | ✓ | ✓ | |
| BUILT-IN Ai & ANALYTICS | ||||
Real-time call transcriptions | ✓ | ✓ | ✓ | |
| Automated post-call summaries | ✓ | ✓ | ✓ | |
| Voicemail transcription | ✓ | ✓ | ✓ | |
| Live speech coaching | ✓ | ✓ | ✓ | |
| Real-time analytics & reporting | ✓ | ✓ | ✓ | |
| Quality-of-service reports | — | — | — | |
| INTEGRATED APPS AND APIS | ||||
| Google Workspace | ✓ | ✓ | ✓ | |
| Salesforce (Sales & Service Cloud) | — | ✓ | ✓ | |
| Open APIs & webhooks | — | ✓ | ✓ | |
| SSO (Okta, Azure & OneLogin) | — | — | ✓ | |
| Microsoft Teams | — | ✓ | ✓ | |
| Hubspot | — | ✓ | ✓ | |
| ServiceNow | — | ✓ | ✓ | |
| Zapier | — | ✓ | ✓ | |
| Zendesk | — | ✓ | ✓ | |
| Slack | — | ✓ | ✓ | |
| SECURITY | ||||
| User management | ✓ | ✓ | ✓ | |
| Admin portal | ✓ | ✓ | ✓ | |
| Single sign-on | ✓ | ✓ | ✓ | |
| HIPAA/BAA compliance | ✓ | ✓ | ✓ | |
| Locked meeting rooms | ✓ | ✓ | ✓ | |
| SUPPORT | ||||
| Knowledge base | ✓ | ✓ | ✓ | |
| Community forum | ✓ | ✓ | ✓ | |
| Live support | 24/5 | 24/7 | 24/7 | |
| Web-based support (multilingual) | ✓ | ✓ | ✓ | |
| Chat-based support (multilingual) | ✓ | ✓ | ✓ | |
| Phone support | — | ✓ | ✓ | |
| Priority routing | — | — | ✓ | |
| Dedicated account manager | — | Call for details | ✓ | |
| Dedicated support number | — | — | ✓ | |
| Professional installation services | Call for details | Call for details | Call for details | |
| Service Level Agreement (SLA) | — | — | ✓ |
1 | Only available in the United States and Canada. |
2 | Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates. |
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