FEATURES
Sales dialer
Ai-enabled sales outreach.
| Compare Plans | Pro | Enterprise | |
| KEY FEATURES | |||
| SMS, MMS, and group messaging | ✓ | ✓ | |
| Phone number included (per user) | 1 local number | 1 local number | |
| Mobile and softphone app support | ✓ | ✓ | |
| Call recording | Automatic | Custom | |
| Additional numbers (individuals) | Local or international | Local or international | |
| BUILT-IN Ai & ANALYTICS | |||
| Rep leaderboards | ✓ | ✓ | |
| Coaching groups for reps | ✓ | ✓ | |
| Call monitoring (Listen In, Barge, Take Over) | ✓ | ✓ | |
| Analytics and reporting | Advanced | Custom | |
| Manager alerts | ✓ | ✓ | |
| Real-time rep recommendations | ✓ | ✓ | |
| Call transcriptions | ✓ | ✓ | |
| Call history | ✓ | ✓ | |
| Speech coaching | ✓ | ✓ | |
| PRODUCTIVITY & INTEGRATIONS | |||
| Salesforce Powerdialer | ✓ | ✓ | |
| Local presence dialing | ✓ | ✓ | |
| Automated post-call notes | ✓ | ✓ | |
| Voicemail drop | ✓ | ✓ | |
| Salesforce (SalesCloud) integration | ✓ | ✓ | |
| HubSpot integration | ✓ | ✓ | |
| Online meetings (Dialpad Meetings) | ✓ | ✓ | |
| Google Workspace integration | ✓ | ✓ | |
| Microsoft 365 integration | ✓ | ✓ | |
| Zapier integration | ✓ | ✓ | |
| Outreach integration | ✓ | ✓ | |
| API developer access | — | ✓ | |
| SECURITY | |||
| User management | ✓ | ✓ | |
| Admin portal | ✓ | ✓ | |
| Single sign-on | ✓ | ✓ | |
| HIPAA/BAA compliance | ✓ | ✓ | |
| SUPPORT | |||
| Knowledge base | ✓ | ✓ | |
| Community forum | ✓ | ✓ | |
| Support coverage | 24/7 | 24/7 | |
| Web (multilingual) | ✓ | ✓ | |
| Chat (multilingual) | ✓ | ✓ | |
| Phone | ✓ | ✓ | |
| Dedicated account manager | Call for details | Call for details | |
| Professional deployment services | Call for details | Call for details | |
| Service Level Agreement (SLA) | Limited | 100% | |
| Professional deployment services | — | Call for details |