Dialpad Wins 2022 Summer Best Feature Set and Best Relationship Awards from TrustRadius

TrustRadius recognizes Dialpad for delighting its users with an outstanding set of available features and staying true to its promises in the Sales Dialer category

SAN FRANCISCO — August 5, 2022 — Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced that TrustRadius has recognized Dialpad in its 2022 Summer Best of Awards for Best Feature Set and Best Relationship in the Sales Dialer software category. The Best Feature Set award highlights companies with outstanding feature sets that have gone above and beyond to delight their users. The Best Relationship Award highlights companies that provide customers with accurate implementation expectations, solid follow-through on sales and marketing promises, and provide enough ROI to buy the program again.

“We are excited to announce the ‘Summer Best of’ Award winners,” said TrustRadius CEO, Vinay Bhagat. “In the age of the self-serve buyer, software buyers rely heavily on third-party sources. That’s why third-party reviews and awards from a trusted source like TrustRadius are so important and offer further validation.”

“Dialpad Sell has won Best of Summer Awards for Best Feature Set and Best Relationship in the Sales Dialer software category,” said Megan Headley, VP of Research at TrustRadius. “These awards are based entirely on feedback from their customers. 92% of reviewers said they were happy with Dialpad Sell’s feature set. Reviewers also praised Dialpad’s customer service during implementation and support for real-time sales coaching and call analytics."

To win these awards, Dialpad had to receive a minimum of ten TrustRadius reviews between January 1 and June 30, 2022, which featured specific key insights of their product’s feature set. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned. Additional vetting via textual review analysis was also performed by the TrustRadius research team.

“At Dialpad, it is our mission to provide customers with the best overall experience. We have doubled down on building innovative features and creating top-tier relationships because we know both are critical to a delightful experience for our customers,” said Craig Walker, CEO and founder of Dialpad. “We are proud to be valued by our customer community and to be recognized with two ‘Best of’ awards from TrustRadius.”

Additional Resources

About Dialpad

Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from a TrueCaaS™ experience, truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings and the world’s most advanced AI contact center — all in one beautiful app. More than 25,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere. Visit www.dialpad.com for more information and a demo.

About TrustRadius:

TrustRadius helps technology buyers make better decisions and helps vendors tell their unique stories, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

Media Contact:

Collette White

[email protected]

(415) 604-0011