Dialpad Supports Uber’s Global Enterprise Expansion

Dialpad’s Modern Business Communications Help Uber Remain the Fastest Growing Company in History

SAN FRANCISCO - June 14, 2016 - Dialpad, a leader in Modern Business Communications, today announced it is supporting Uber’s expansion by connecting the ride-sharing company’s global employees and enabling the company to rapidly set up office communications on any continent. Dialpad, a pure cloud solution for providing voice, video and messaging on any device, anywhere, and Dialpad UberConference by Dialpad, a complete, easy-to-use conferencing solution, is helping Uber’s global teams immediately connect with each other, allowing them to get more work done in less time and with less frustration.

“As a highly distributed global organization, communications are crucial, and Dialpad is enabling our employees to communicate efficiently and effectively,” said Shobhana Ahluwalia, Head of IT at Uber.

Uber first launched Dialpad in its San Francisco headquarters in 2015 to provide employees with a modern communication system that supports more productive business conversations. Dialpad also allows Uber to rapidly launch into new and emerging markets. Uber has used Dialpad to open new offices in China, France, Indonesia, the Netherlands, the Philippines, Singapore, the UK, the U.S., and Vietnam.

Uber currently connects its global employees using Dialpad for internal and external calls. Benefits of Dialpad include easy-to-use, highly reliable communications and collaboration using any device or channel; increased employee adoption of an enterprise communication system that employees love to use; a simple, centralized hub for managing all Dialpad deployments without the burden of on-premises equipment; and reduced administration costs and truly free international calls.

“We looked at a lot of other options, but we were impressed by how Dialpad’s cloud communication platform meets the unique requirements of our modern culture and our rapid pace of global growth,” said Rushikesh Deshpande, Global IT Manager at Uber.

“Working with Uber has been an amazing opportunity for us to demonstrate the power, flexibility and scalability of Dialpad,” said Dialpad CEO Craig Walker. “With the flip of a switch, we have helped Uber scale in any country on any continent to provide its employees with conversation and tools they love to use. Our system is so easy to deploy that many times, there wasn’t even an administrator located at a new Uber site. By focusing on people and their needs first, we have created an enterprise communications system that delivers the experience today’s workers need and demand.”


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Dialpad is communications for the modern workplace. Available on any device, anywhere, Dialpad includes voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing, and is integrated with Microsoft Office 365 and Google Apps for Work. Dialpad customers include 60 percent of the Fortune 500, high-growth enterprises and forward thinking organizations including Motorola Solutions, ClassPass, Warby Parker, Vivint and Hillary Clinton. Formerly known as Switch.co, Dialpad is funded by Amasia, Andreessen Horowitz, Felicis Ventures, GV (formerly Google Ventures), Softbank and Work-Bench. For more information, visit dialpad.com and follow @DialpadHQ on Twitter.

Jayne Scuncio
[email protected]