Dialpad Declares Victory over Death of Desk Phone, Says It’s Now Time to Kill the Phone Bill

Leader in Pure-Cloud Communications Offers First Free Small Business Phone System for Up to Five Workers

SAN FRANCISCO - DEC. 6, 2017 -- Dialpad, the pure-cloud business communications provider, whose mission is to “Kill the Desk Phone,” has upped the ante and is now aiming to “Kill the Phone Bill” for small businesses as well. Today the San Francisco-based company announced their intention to disrupt the traditional small business telephone market with the release of Dialpad FreeTM. The new service eliminates the monthly phone bill for small office/home office workers and small businesses with up to five employees just in time for the holiday season.

"We started as three guys in a garage and didn’t have a phone service other than our cell phones. When we thought back to that experience, we realized there are many small businesses out there which operate that way and wanted to do something about it. We decided to kill the phone bill,” said Dialpad co-founder Craig Walker. “We’re truly diminishing the need for businesses to use existing phone lines or to be limited to mobile phones, landlines or the need to list multiple phone numbers on their websites and business cards. Dialpad is pure-cloud communication that is available on any device, anywhere. We’re thrilled to be offering this new service for Free - it’s really the first time businesses have had this opportunity."

The introduction of Dialpad Free marks the first time in the history of telephony that a company is offering a Free business phone system, without the need to upgrade after an initial trial period. Dialpad Free subscribers receive one office phone number and up to five employees who can be dialed by name or as extensions. The service offers nearly everything basic telephone service does, except for E911.

The Dialpad Free service, which is a subset of the company's award-winning business phone service, includes the following features:

  • 100 Outbound minutes per month
  • Unlimited Inbound minutes
  • 100 Inbound and Outbound SMS messages
  • Free Dialpad UberConference™ accounts for all 5 employees
  • HD Calling
  • Voicemail
  • Call recording
  • Call logs and analytics
  • Internal call transfers
  • Professional IVR with extension calling
  • Video calling between Dialpad users
  • Free chat between their staff
  • Ability to connect an unlimited number of supported* IP-enabled devices (*Obihai 1032, 1022 and 1062 desk phone models are currently supported)
  • Call recording
  • Integration with LinkedIn
  • Single sign-on using G Suite and G Suite Integration
  • Two-way address book syncing with Google contacts
  • Text/SMS via the company’s main office number
  • FAQ/Help Center support
  • And more!

Accessing the Dialpad Free service is simple and easy. There are no strings attached, and no bills. All a subscriber needs to do is sign up and download the Dialpad app onto their desktop, laptop, tablet or smartphone. Dialpad offers Free applications for Mac, Windows, iOS and Android as well as a native app for Google Chromebooks and an extension for the Chrome Browser are all available for download and installation by visiting the downloads page of the Dialpad website. Dialpad subscribers then use the computer or mobile device’s broadband internet connection to place and receive voice and video calls, send texts or perform any of the other functions offered by Dialpad Free.

To further help small businesses Free themselves of their current phone service charges, for a limited time there is no charge to transfer an existing business phone number to Dialpad Free. A fee of $3.00 will apply for porting a number away from Dialpad Free. In addition to the Free business phone system, businesses receive five Free Dialpad UberConference accounts. With Dialpad UberConference, participants can either call in via their PC’s web browser using WebRTC, taking advantage of their already built in speakers and microphone, call directly from the Dialpad app or dial in using their designated Dialpad UberConference phone number.

Dialpad, a Recommended Google G Suite partner, brings the power of G Suite's native Single-Sign-On integration to Dialpad Free users. Dialpad’s G Suite sidebar on the Free app acts as a virtual assistant, showing upcoming calendar events, complete with 2-way directory syncing between the platforms to keep address books up to date. In addition the G Suite integration gives context for every call, showing relevant emails and Google Docs for that particular contact so information is always visible and accessible with just one click.

“Workers within a company don’t even need to be in the same location, as Dialpad’s pure-cloud approach allows for employees to work from anywhere,” said Walker. “With Dialpad apps available for laptops, desktops, mobile phones, and tablets, any app-enabled device immediately becomes an extension of the business’ main number and can be using Dialpad Free within minutes. Organizations will see immediate value from shifting their communications to the cloud by better connecting offices and anywhere workers. By just logging into the personal computer or mobile application interface, employees are immediately empowered to connect and collaborate in whatever format they prefer, with unbeatable business applications and communications continuity.”

Additional Resources

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About Dialpad

Dialpad is communications simplified for every business. Available on any device, anywhere, Dialpad includes voice, video, messaging and meetings; and is integrated with Microsoft Office 365 and Google's G Suite. Dialpad is also the only business communications system built on the Google Cloud Platform. Today, over 50,000 customers and more than 65 percent of the Fortune 500 have joined Dialpad’s mission to kill the desk phone, including Uber, Motorola Solutions, Vivint Solar, Xero, Financial Times, Betterment, PagerDuty, Stripe, Quora, and others. Dialpad is funded by some of the world's best-recognized investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV (formerly Google Ventures), Section 32, Softbank and Work-Bench.

Press Contacts

Andy Abramson
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Shelby Valdez
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Nicole Rodrigues
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NRPR Group for Dialpad