Dialpad Honors 2022 Partner Program Award Recipients, Recognizing Their Contributions to Company-Wide Growth

  • T-Mobile, Google Cloud, Telarus, and Select Communications earn recognition in the second annual Dialpad Partner Program Awards

  • Dialpad saw 102% increase in new logo channel bookings and 105% closed-won opportunities increase YoY

SAN FRANCISCO, CA -- March 28, 2023 -- Dialpad, the industry-leading Ai-Powered Customer Intelligence Platform, today announced the recipients of its second annual Partner Program Awards. Recipients are among Dialpad’s leading partners who play a vital role in the company’s growth to-date, and future ahead, as the company propels the industry forward to harness the benefits of Ai for instant deployment, infinite scale and ultimate flexibility.

Dialpad celebrates the winners in the following categories:

  • Wireless Provider Partner of the Year: T-Mobile

  • Tech Partner of the Year: Google Cloud

  • Technology Solutions Brokerage (TSB) Partner of the Year: Telarus

“Dialpad recognizes that its ability to reach and support a magnitude of businesses can be largely attributed to the help of its partners,” said Mike Kane, SVP of Global Partner Sales at Dialpad. “For this reason, we enjoy crediting partners as notable contributors to Dialpad’s year-over-year growth. We’re delighted to name T-Mobile, Google Cloud, Telarus, and Select Communications to Dialpad’s 2022 Partner Program Awards and look forward to continuing this journey, as we seek to revolutionize the customer intelligence industry.”

Dialpad’s channel momentum in the last fiscal year is underscored by:

  • Overall Growth: Dialpad saw 102% increase in new logo channel bookings and 105% closed-won opportunities increase YoY.

  • Program Expansion: Dialpad YoY growth increased in all markets. Specifically, North America saw 95% growth and international growth increased by 268%.

  • Award Wins: The Dialpad channel program received a total of seven industry accolades in 2022 alone. Mike Kane, SVP Global Partner Sales, was included in both the CRN Channel Chiefs and Channel Futures’ Channel Leaders lists. Kane was also named a finalist for UC Channel’s Person of the Year. Additionally, three Dialpad Channel Leaders were named to CRN’s 2022 Women of the Channel List, including Ally Murtlow and Kaitlin Boughton.

This year, Dialpad introduced a new category, Wireless Provider Partner of the Year. This title celebrates providers that exemplify speed and reliability of service, and those who are dedicated to the future of Ai-powered cloud communications. As a result of Dialpad and T-Mobile's partnership growing 190% year-over-year, the company earned the inaugural title for the category.

“We share the same passion with Dialpad to continuously deliver more to our customers. We’re honored that Dialpad has awarded us Wireless Provider Partner of the Year,” said Mishka Dehghan, Senior Vice President of Strategy, Product and Solutions Engineering with T-Mobile Business Group. “We look forward to continuing to bring customers Ai solutions powered by T- Mobile’s most-awarded 5G network.”

Technology Partner of the Year is determined by partnership growth that benefits Dialpad customers through a new or redefined integration. Dialpad recognizes Google Cloud as Technology Partner of the Year for its expanded strategic partnership in centralizing business communications and ease of transition to hybrid work. Google Cloud also added Dialpad as a Chrome Enterprise Recommended Partner for both cloud communications and contact center solutions, further elevating its position as a catalyst of agent conversation and productivity.

“We value our partnership with Dialpad and are thrilled to be named the company’s Technology Partner of the Year,” said Rodrigo Rocha, Global Horizontal Partnerships Leader at Google Cloud. “Working together to further support the future of business communications has sparked an abundance of creativity and productivity among customers. We hope to continue making a difference in the way people connect and companies grow.”

TSB Partner of the Year is determined by total annual bookings. As a result of Telarus' meaningful contributions to Dialpad’s success and momentum in 2022, the company is named Dialpad's Technology Solutions Brokerage of the Year.

“Dialpad remains at the forefront of the Telarus portfolio as a prominent supplier, boasting an AI-driven CX platform that harmoniously integrates CCaaS and UCaaS,” said Sam Nelson, VP of Contact Center at Telarus. “In the current climate, partners and consumers alike are progressively turning towards advanced technologies, as evidenced by Dialpad's ascension to the rank of our most rapidly expanding CCaaS provider in terms of new revenue in 2022. With the CX market becoming more sophisticated and the adoption of AI technology increasingly necessary, partners are reaping significant rewards from Dialpad's steadfast focus on innovation, customer success, and outstanding partner program. Looking ahead, we eagerly anticipate our sustained growth throughout 2023 and beyond.”

Regional Partner of the Year is awarded to partners who go above and beyond, dedicating themselves to Dialpad and joint go-to-market efforts. As the 2022 winner, Select Communications drove the most customer growth while consistently delivering value to customers. Select earned Regional Partner of the Year based on their continued revenue growth, tremendous communications skills, and their dedication to building a strong and lasting relationship with their customers and Dialpad.

"We are continuously seeking to expand our portfolio with innovative solutions that provide our customers the best technology available in the market. Dialpad offers cutting edge CX service with AI technology not offered by other providers,” said Jerry Goldman, Chief Executive Officer, Select Communications. “Our partnership with Dialpad is critical to our portfolio, and our customers will benefit from their continued innovation for many years to come. It is a tremendous honor to be recognized as Dialpad’s partner of the year."

Dialpad’s Partner Program Awards come on the heels of significant growth and success. In 2022, Dialpad was named to Fast Company’s World’s Most Innovative Companies and recognized by Inc.’s Best in Business for its Software as a Service (SaaS). Dialpad was also named a Visionary in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide and launched its new Ai-Powered Customer Intelligence Platform. Dialpad's real-time, predictive Ai features enhance the customer experience, boost customer retention, improve employee collaboration and triple productivity. Dialpad maintained the momentum by announcing its $50 million investment into the continued research and development of AI related technologies. Dialpad remains committed to developing cutting edge technology that allows its partners and customers to reap the benefits of Ai for long-term business growth.

Interested in joining the Dialpad partner community on this next phase of growth? Check out the Partner Portal for more information and to learn more about Dialpad’s offerings and how your organization can “Work Beautifully,” visit dialpad.com, the blog, and follow along on LinkedIn, Twitter, Instagram and Facebook.

About Dialpad

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Visit dialpad.com to learn more.

Media Contact:

Collette White | [email protected]