Dialpad Named in the Gartner 2020 Magic Quadrant Unified Communications as a Service, Worldwide for Second Year in Row

SAN FRANCISCO, CA -- NOV 17, 2020 --Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, today announced it has been positioned by Gartner, Inc. on the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. The report evaluates companies in each industry that offers UCaaS solutions.

“We are pleased to once again be included in the Gartner Magic Quadrant for UCaaS and to have been recognized for our ability to execute and completeness of vision,” said Craig Walker, CEO of Dialpad. “At a time when COVID-19 is disrupting business operations around the world, we are proud to offer a full end-to-end unified platform for calling, conferencing and contact centers to keep people connected, productive and engaged, all instantaneously and on any device. We believe our inclusion in this report validates the growing market need for unified communications and collaboration and we look forward to continuing to innovate in this area.”

In the past year, Diapad has seen exponential growth worldwide as companies transition to remote work tools. The company recently raised $100M Series E funding and acquired video conferencing company Highfive to enhance the platform’s video capabilities even further with in-room, smart meeting solutions and expanded Ai capabilities to support remote and hybrid workforces.

“Everything has changed and we have continued to evolve our products to meet growing demand. With more companies facing dispersed workforces over the next year, we believe that Dialpad offers the only true end-to-end, cloud-based, unified communications solution combining telephony, contact center and video conferencing,” added Walker.

Download a complimentary copy of Gartner’s 2020 Magic Quadrant for Unified Communications as a Service, Worldwide here: https://www.dialpad.com/resources/gartner-magic-quadrant

Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth, 12 November 2020.

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About Dialpad

Dialpad is one of the fastest-growing private companies in the “work from anywhere” era. A flexible, mobile business communications platform, Dialpad covers your phone system, conferencing and call center needs. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale and is powered by Voice Intelligence (ViTM) to make every call a smarter call. Today, more than 7,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Dialpad is backed by some of the most innovative and successful investors in Silicon Valley, including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, Softbank and Work-Bench. Please visit www.dialpad.com for more information.