Dialpad LogoDialpad Logo Icon
BLOG
Share

Back to Blogs

On-premises vs cloud: A comprehensive comparison of IT infrastructures

Max Noxon headshot
Max Noxon

Solution Architect

ST onprem header

Share

👉 Dialpad tip:

A good UCaaS provider should include all these channels, including the ability to SMS and MMS (send photos) to your customers, vendors, really anyone you want to talk to—all in one platform.

Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
👉 Dialpad tip:

Both IaaS and PaaS offer a high level of security, encryption and protection. These can be wrapped into tightly managed and firewalled environments, safe enough for the most sensitive of data you might have.

👉 Further reading:

See how comedy enterprise The Second City extended their communications beyond the workplace and onto any device, with a platform that syncs deeply with their productivity suite.

👉 Dialpad tip:

Improved accessibility lets you open up to new global markets and customers. With Dialpad’s virtual phone numbers, you can get set up in literally minutes and let people ring you on the same business number, wherever they are.

👉 Dialpad tip:

Learn more about cloud cost management with tips from our Chief Information Officer, Prashanti.

Truly unified communications
👉 Dialpad tip:

If you have a hybrid team, remember to give remote staff the full onboarding experience—with Dialpad, you can use video calls and share your screen to demonstrate features.

Work from anywhere with Dialpad's cloud solution

Interested in moving your communications to the cloud? Book a demo to see how your team can stay connected with customers and colleagues, from anywhere, with Dialpad's cloud AI platform. Or, take a self-guided interactive tour of the app first!