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Celebrating Dialpad’s 2023 channel awards


Dialpad Team

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It’s that exciting time of the year again: awards season! It’s when analysts and organizations pick the best of the bunch for solutions, and services. And we’re thrilled to announce that Dialpad—the leading AI-powered customer intelligence platform—and the amazing people who work here were named winners for several awards!

Google Cloud Partner of the Year (Technology category)

Kicking it off, Dialpad proudly stands out as the Google Cloud Partner of the Year in the Technology category for 2023. This prestigious recognition highlights Dialpad's dedication to delivering innovative solutions and driving the adoption of generative AI. The award recognizes Dialpad's effective use of cutting-edge technologies to create impactful solutions that propel businesses forward.

“Google Cloud’s partner awards recognize the significant impact and customer success that our partners have driven over the past year," said Kevin Ichhpurani, Corporate Vice President, Global Ecosystem and Channels at Google Cloud. "We're delighted to recognize Dialpad as a 2023 Google Cloud Partner Award winner, and look forward to a continued strong partnership in support of our mutual customers.”

Unified Communications Channel Leaders of the Year

Jamsey Collins, Regional Partner Manager at Dialpad, was honored as the Unified Communications Channel Leader of the Year. Jamsey's exceptional contributions in driving success through the channel have not only distinguished him but have also played a pivotal role in advancing the growth and prosperity of Dialpad and its partner companies. This prestigious award recognizes Jamsey's outstanding leadership, strategic vision, and unwavering dedication to excellence in the realm of unified communications.

Sandler Partners

Dialpad has been named the Top CCaaS Provider by Sandler Partners, further solidifying its position as a leader in the Contact Center as a Service (CCaaS) space. In addition, Dialpad has been honored with the Operational Excellence award, reflecting the company's commitment to providing high-quality services and solutions that meet the evolving needs of partners and clients.

Congratulations to Sean Fenton, East Coast Regional Channel Manager at Dialpad, for being recognized as the East Coast Regional Channel Manager by Sandler Partners. This award is a testament to Sean's outstanding performance and dedication in supporting partners and driving success in the region.


Telarus has acknowledged Dialpad as the Best Overall Supplier, recognizing the company's overall excellence and contribution to the success of partners and customers. Dialpad has also been recognized as the Most Improved Supplier in Canada, EMEA, and ANZ, showcasing the company's continuous commitment to enhancing its offerings across various regions.

Special congratulations to Michelle Hermann for being recognized as the Top Local Channel Manager at Dialpad, as well as Kaitlin Boughton who has been honored with the prestigious Charlie Lomond Award for Top National Channel Manager.


Dialpad has achieved recognition for its Top UCaaS NPS Score from AVANT. This acknowledgment highlights Dialpad's commitment to delivering an exceptional user experience and customer satisfaction in the Unified Communications as a Service (UCaaS) segment.

As the year progresses, Dialpad remains dedicated to providing an unparalleled unified communications and contact center experience for its customers. These awards serve as a testament to the hard work, innovation, and commitment of the entire Dialpad team, and we look forward to continuing our success in the dynamic and evolving field of customer intelligence and AI.

Thank you to all Dialpad partners, customers, and employees for making these achievements possible!

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