AutoReach is a complete outbound contact center that helps your reps get more done and do it more effectively. By reducing manual steps in the outbound process, reps can connect with more customers every day. Arm them with the right leads and right things to say and they will convert those conversations into revenue more effectively.
The integration with Dialpad provides an enhanced communications experience by allowing them to power dial or send SMS to their lists more efficiently, stay organized with tasks, and connect with more decision makers.
Key Benefits:
Maximize Agent Productivity
Combine power, preview, and blended dialing with sms steps in a cadence so your reps have more conversations with the right people. Combined with “best time to call” reporting, it can increase your team’s connect rates by 30% and talk time by 300%.
Increase Conversion Rates
Skill-based routing, cadences, and targeted campaigns assign calls to the most qualified agent. Screen pop and dynamic scripting make sure they are always prepared to say the right thing at the right time.
Ease-of-Use and Deployment
Rapidly deploy and manage campaigns in a matter of minutes with little to no technical experience. Open APIs and pre-built integrations can connect into any 3rd party or home grown business applications.
Learn What Works
Real time leaderboards let you know which reps are performing the best. Arm your team with “best time to call” data so they improve their chances of success.
How Dialpad Integrates with this App:
The AutoReach integration is available as a CTI in the AutoReach environment.
