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Adding AI-based collaboration to CX + EX

The synergistic benefits of having a good employee and customer experience together have been clear. So, what’s next? Today, artificial intelligence (AI) is the next big step in making it easier to achieve these experiences—in less time than ever.

Discover the tangible ways in which AI is already helping better assist customers, while providing a better experience for employees, in this IDC Infographic sponsored by Google Cloud and Dialpad.

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