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never miss calls again

Simultaneous ring

Dialpad's simultaneous ring feature sends incoming calls to all connected devices at the same time. Answer a call on your computer or phone depending on which device you're on (or have it ring your colleague). Sign up for a free 14-day trial to try it now! It takes just a few minutes to get set up with a virtual phone number.

Sometimes, colleagues and clients still can’t get a hold of us—even with a cell phone in our pocket. And there are ways to mitigate missed calls—with features like call forwarding, voicemail, and so on. But even these tools aren’t always enough.

So, how can we minimize unanswered calls?

Well, you could do it with a simultaneous ring feature.

What is simultaneous ring and how does it work?

Simultaneous ring is a function where a single incoming call can reach multiple devices at the same time and ring several devices simultaneously.

These devices can vary, from PBX or desk phones to mobile phones and even computers (thanks to VoIP technology). Regardless of which devices you use it on, its job is to make sure you never miss an important call again.

Simultaneous ring with Dialpad

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More flexibility

With Dialpad, you can take calls on any device or have it ring multiple coworkers at once. The app works across iOS, Android, Mac, and PC—which means you can set calls to ring on both your computer and cell phone. (And even your tablet!)

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Flip calls to any device

Once you’ve answered an incoming call, you can flip it from one device to another seamlessly—without interrupting or dropping the phone call. Need to step away from your desk? You can do that without hanging up on your client or prospect.

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Consolidated phone numbers

With the Dialpad app, you only need one business number to get all your devices to ring simultaneously. As long as you're signed into your Dialpad account on the devices, you can get simultaneous ring activated on all of them—with only one phone number.

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Easy setup

Need to add a new number, manage other settings, or adjust your business hours? You can do it all in seconds through your online dashboard.

Need a simultaneous ring feature?

Sign up for a free 14-day trial to get set up with a virtual phone number and try out Dialpad's simultaneous ring for yourself!

How Dialpad's simultaneous ring feature works

The way simultaneous ring works in the Dialpad app is simple:

1. You choose the devices to send your incoming calls to. (Make sure those devices have the Dialpad app on them and you have the “Ring this device” box checked. This will enable simultaneous ring on them. Bonus: The app works across iOS, Android, Mac, and PC.)

Choose Device

2. That’s it! Now they’ll all ring when someone calls you.

You can then answer the call on your cell phone, home phone, or office phone, depending on where you are and what device you’ve got at hand.

The ringing will stop once you send the phone call to voicemail or answer from the device of your choice.

👉 Dialpad tip:

Just because you can work from anywhere and literally never miss a phone call again doesn't mean you have to give up on having work-life balance. In Dialpad, you can turn on "Do not disturb" mode so that you're not getting work calls on your cell phone after business hours.

Never miss a call again with simultaneous ring

Whether you work for a small business or a contact center (or call center), if you can’t miss a call—ever—then you’ll probably need a simultaneous ring feature.

Not only does it help streamline all the inbound calls you get, it also means that you and your team will no longer miss clients and customers when they need you.

See how simultaneous ring works!

Never miss a call again. Book a product tour to see how it in action!

FAQs about simultaneous ring

Simultaneous ring vs. sequential ring—which one’s better?

Sequential and simultaneous ringing both involve one call ringing multiple recipients or devices. But the difference is that with sequential ringing, the ringing happens in a sequence. That means your inbound call rings one recipient, and if there is no answer, it rings the next one, one by one.

Simultaneous ring is when multiple devices ring at once. They’re both better than just letting a call go to voicemail, but simultaneous ring usually doesn’t take as long as sequential ringing.

What’s the difference between simultaneous ring and call forwarding?

Once I’ve picked up a call on one device, can I move the conversation to another device?

Will incoming callers be able to tell which device you answer from?

Can two devices answer the same call?

Does simultaneous ring cost extra?

Can I send a call to my voicemail as a fallback option?