TĂ©moignages de clients

See why Jungle Disk says "Dialpad allows us to be much more productive than ever before"

Screen Shot 2020 02 24 at 10 21 37 AM
« Après notre première réunion avec Dialpad, nous étions certains d'avoir trouvé notre nouveau partenaire de téléphonie. »
John Garza
|
Directeur des ventes

Jungle Disk aide les entreprises à lutter contre les menaces quotidiennes grâce aux technologies de sauvegarde les plus avancées du marché. L'entreprise compte plus de 25 000 clients dans le monde entier.

Jungle Disk was experiencing issues like poor call quality, an outdated control panel, and dropped calls with their previous vendor 8x8. 

“We were so tired of poor call quality, dropped sales and customer calls, and limited functionality. It was hamstringing our business,” said John Garza, Director of Sales at Jungle Disk. “Since moving to Dialpad, everything about our business communications experience has improved tremendously.”

Chargé du développement et de l'exécution des ventes, stratégies et plans d'action chez Jungle Disk, John a tout de suite vu les atouts de Dialpad. « Dialpad offre un processus de vente très personnel et solide. Après notre première réunion avec Dialpad, nous étions certains d'avoir trouvé notre nouveau partenaire de téléphonie. »

After evaluating other solutions, including RingCentral, John purchased Dialpad Talk and Dialpad Meetings for Jungle Disk’s teams. “The onboarding process was excellent. The desktop and mobile phone apps are super intuitive and well thought out from a UX perspective. We also received specialized onboarding support that helped ease every aspect of the transition. It was excellent,” said John.

video conferencing from dialpad's desktop and mobile apps

Today, Dialpad supports Jungle Disk’s main company number as well as all of their sales and customer phone lines. “We love the voice transcription, call transferring, international calling and mobile app functionality,” adds John. 

real time transcription in dialpad

“Overall, Dialpad allows us to be much more productive than ever before.”

« Nous apprécions les fonctionnalités de transcription vocale, de transfert d'appels et d'appels internationaux, ainsi que l'application mobile. »
John Garza
|
Directeur des ventes