Fabrice Della Mea

Sr. Director, Product

Discover Dialpad Support, powered by Ai. Boost productivity, reduce agent burnout, and deliver faster, more satisfying customer experiences. 

Dialpad Support Blog

Introducing Dialpad Support: The next generation of customer service

Andrew Gai

VP, Marketing Growth

Learn how Dialpad makes it easy to migrate from your existing on-premise or cloud-based contact center and business phone solution. 

Easy Setup and Migration - Header

Thinking of switching providers? It’s easy with Dialpad.

Dialpad logo

AI customer engagement improves interactions by personalizing insights to understand customer needs better. Discover how to integrate it into your business.

Customer engagement software Header

10 ways Ai-driven customer engagement will significantly benefit your business in 2024

Contact center quality management software helps businesses assess customer service performance. Our definitive guide reveals 2024's top 10 best solutions. 

Contact center software Header

Top 10 best contact center quality management software of 2024: The full guide

Discover how to improve call center customer service with our definitive guide. We reveal the top 20 quick and easy tips to elevate any call center to excellence.

Contact center saas header

20 Tips to improve call center customer service

Call whisper lets you give real-time guidance to agents during calls. Discover how it works and the top benefits for your business in our comprehensive guide.

Open App Ecosystem Overview Header

What is call whisper? Navigating a win-win feature for companies, call agents, and clients

Discover the importance of ROI with AI, how to measure it, and a 12-step strategy for genAI success in 2024. Our guide can make your AI projects profitable.

Local business phone services header

How to measure and generate ROI with AI: An actionable guide

Brian Peterson@2X

Co-Founder and CTO

Discover how Dialpad's EPD-wide Launchathon brings together teams to spark creativity, solve problems, and launch exciting new features.

Dialpad Hackathon 2023 header

From Hackathon to Launchathon: How Dialpad launched 20+ new projects in two months

Contact center experience is how customers view their interactions with a brand. Get your contact center experience right and keep improving with our guide. 

Customer retention header

What is contact center experience and how do you improve it?

Discover the 25 essential call center software features for success in 2024 with our in-depth, comparative list. Learn all you need to make an informed decision.

What you need to know about recording phone calls in the UK header

25 Essential call center software features for success in 2024: What to look for

Frequently Asked Questions and Answers

Dialpad FAQs

For existing Dialpad customers, please go to the D...

Most popular

What is Dialpad?

How to use Dialpad?

How long does this take to deploy?

Aren’t you like every other VOIP provider, how are you exactly different?

What kind of reporting does Dialpad have?

How does the Salesforce integration work?

How does the Zendesk integration work?

How are you different than Gong?

We use Outreach voice / Salesloft, how is Dialpad different?

What’s the difference between Dialpad Ai Contact Center and Zendesk Talk for reporting?

Dialpad Ai Voice

What's the difference between a department and a call center?

Does Dialpad support any kind of executive-assistant pairings?

Do I have to notify callers that I'm recording the call?

Can I use a desk phone with Dialpad?

Can I use my cell phone?

What kind of hardware would I need to buy?

Can I keep my number?

Are there any network requirements?

Do I have to make calls on WiFi or can I use my cell service?

Do you offer any out of the box integrations?

Dialpad Ai Meetings

What is Dialpad Ai Meetings?

How is Dialpad Ai Meetings different?

How much does Dialpad Ai Meetings cost?

How many people can be on the call at once?

What do I need to use it?

Where is Dialpad Ai Meetings available?

How do I get started?

Do all Dialpad Ai Meetings users get Video and Dialpad Ai?

What Dialpad Ai features are available with Dialpad Ai Meetings Business?

Is the call summary available to all users?

Dialpad Ai Contact Center

How many queues are available within an inbound call center?

Is there a per minute charge for calls?

What integrations are available with Dialpad Ai Contact Center?

What coaching features are available?

Do you support the whisper functionality?

What real-time reporting do you offer?

Dialpad Ai Sales Center

Do I have to purchase Dialpad Ai Sales Center on a contract?

Do you need to purchase both Dialpad Ai Voice and Dialpad Ai Sales Center?

We use Outreach / Salesloft, how is Dialpad Ai Sales Center different?

How does Dialpad Ai Sales Center help tenured AEs?

What type of support is included with my account?

Security

Can Dialpad help us meet PCI compliance requirements?

Are Dialpad’s integrations secure?

Does Dialpad protect against spam calls?

How does Dialpad protect against web application attacks?

Start your free 14-day trial

Produkte

Funktionen

Kosten

Plattform

Lösungen

Ressourcen

Unternehmen

DIALPAD-APPS

Facebook

Twitter

LinkedIn

Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

Dialpad - Cloud Communication Platform Powered by AI

Leading Cloud Communication Platform - Dialpad

Agenda

Terminzeit

Dauer

Standort

Melde dich noch heute an

Unsere Redner

Need a local area code? Dialpad has you covered from coast to coast with number availability in over 50+ countries.

Stay Local

Sehen Sie sich unsere bahnbrechenden KI-gestützten Lösungen in Aktion an.

Dialpad in der Praxis sehen

DialpadGPT wurde auf der Grundlage von mehr als 6 Milliarden Minuten echter Geschäftsgespräche entwickelt und bietet sofort einsatzbereite KI-Funktionen wie Ai Recaps und Live-Coaching.

Sofort einsatzbereite KI

DialpadGPT eignet sich für jede Rolle und jede Branche – und kann auf individuelle Anwendungsfälle sowie branchenspezifischen Fachjargon trainiert werden. 

Für Unternehmen entwickelt

Da DialpadGPT auf Basis echter geschäftlicher Konversationen trainiert wurde, kann es präzise Erkenntnisse wie Aktionspunkte, Anrufergebnisse und Kundenzufriedenheitswerte ableiten – und all das in Echtzeit.

Immer präzise

Mit DialpadGPT sind die Möglichkeiten endlos. Wir veröffentlichen laufend neue Funktionen und Integrationen.

Kontinuierliche Innovation

Aufgaben automatisieren

Virtuelle Unterstützung bieten

Onboarding beschleunigen

Einblicke generieren

Zeit sparen, Kosten senken und datengestützte Entscheidungen treffen

Jetzt mit einer kostenlosen 14-tägigen Testversion von Dialpad loslegen

Mit Dialpad können Sie effiziente Teamarbeit fördern, den ROI steigern und erstklassigen Kundensupport bieten – über eine einzige KI-gestützte Anwendung.

KI für Ihren Geschäftserfolg

Über 70 Integrationen zur Auswahl

Teams zusammenführen, Arbeitsabläufe automatisieren und Kunden mit dem richtigen Ansprechpartner verbinden – bei jeder Interaktion.

Ai Voice

Coaching-Prozesse vereinfachen, Einhaltung der Best Practices gewährleisten und Kundenzufriedenheit automatisch überwachen.

Ai Contact Center

Onboarding beschleunigen, sofort Antworten auf Kundenanfragen liefern und Geschäfte effizienter abschließen.

Ai Sales

Policies

Have questions about Dialpad and our products?  Check out this page, where we provide answers to some of the most commonly asked questions, all in one place.

An all-in-one customer communication platform with Ai that takes notes, delivers insights, and helps your team stay productive.

Dialpad Connect

Cloud-based support and contact center solution with Ai that helps expedite onboarding, simplify coaching, and delight customers.

A woman wearing a headphone and using Dialpad.

Dialpad Support

Cloud-based sales outreach solution with Ai that automates playbooks, gives in-call coaching, and helps your team win.

A man looking at his cell phone and using Dialpad.

Dialpad Sell

Products

Empower teams and deliver an exceptional customer experience with the all-in-one Ai-powered customer communication platform.

Experience Dialpad in action

Platform

Enterprise Security

Ecosystem

Learn how real estate company RE/MAX sets a higher service standard with Dialpad Support.

Choose your language

Kontaktieren Sie uns

Support kontaktieren

Vertrieb kontaktieren