Events & webinars

Check out our latest events, webinars, and on-demand content.

Dialpad event How to Set Up a Contact Center in Two Minutes

18

MAY

How to set up a contact center in two minutes

Join us for a 15-min live product demo of Dialpad's Contact Center where we set up a contact center with a two-minute timer on the screen!

Online Event Business Communications

Upcoming events

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All our past events, on demand

Making Sense of Hybrid Work

Learn all about how hybrid work can help your business in this webinar, brought to you by Dialpad, Wainhouse Research, and Poly.

Online Event Business Communications

Crunching the Numbers: What Made Camino Financial's Customer Service Go Way Up

How did Camino Financial fix its business phone issues and improve customer service? Find out in this webinar…

Industry Customer Experience

Put Me In, Coach! Combining Real-Time Insights and Ai Coaching to Improve Agent Retention

In this new webinar with CCW, two contact center experts discussed why real-time insights and AI coaching can make the difference for your agent retention.

Online Event Customer Experience

How Healthcare Company CareRev is Handling 20% Monthly Growth

What do you do when your company is growing quickly, but your contact center just can’t keep up?

Industry Customer Experience

The Future is Here: How Law Firms Can Work from Anywhere with Clio

We were joined by Clio to discuss what it takes to run a remote-friendly law firm.

Industry Business Communications

The What, How, and Why of Voice Intelligence for UCaaS

This three-part webinar mini-series tackles the what, how, and why of voice intelligence (Vi) for UCaaS. And, each video is under 10 minutes!

Online Event Business Communications

How to Go Remote With Your Contact Center: Lessons From Fenway Health

Learn how Fenway Health moved their contact center from an in-office to a work-from-home environment and overcame the challenges of the pandemic in this exclusive webinar.

Online Event Customer Experience

How AI Improves Agent Productivity and Service Quality

Watch as Dialpad, TMC Net, and Analyst Zeus Kerravala come together to discuss "How AI Improves Agent Productivity and Service Quality."

Online Event Customer Experience

UCaaS & CCaaS Brought Together With the Magic of AI

Watch this on-demand recording from our discussion at Enterprise Connect 2021 on how UCaaS and CCaaS are being brought together with through Artificial Intelligence.

Online Event Business Communications

How to Use AI to Reduce Customer & Employee Churn

This webinar goes behind-the-scenes with the rapid growth of logistics provider ShipEx. Hear how ShipEx used AI to turn a challenge into an opportunity.

Online Event Customer Experience

5 Customer Service KPIs That Matter And How To Track Them

Watch this on-demand webinar with the CX Network as Dialpad's VP of Customer Success discusses the five most important customer service KPIs every contact center should be focusing on.

Online Event Customer Experience

The Evolution of the Contact Center

This webinar brings together contact center experts from Dialpad, Intercom, and CareLinx to discuss the evolution of the contact center, what changes are here to stay, and predictions for the future.

Online Event Customer Experience

Pipeline Strategies for Finishing the Year Strong

Watch as Dialpad, Mixmax, and Qwilr for a new sales-focused webinar: “Pipeline Strategies for Finishing 2021 Strong."

Online Event Business Communications

How to Set Up a Contact Center in Two Minutes

Join us for a 15-min live product demo of Dialpad's Contact Center where we set up a contact center with a two-minute timer on the screen!

Online Event Business Communications

Why Switch to Dialpad?

In this webinar, our experts will walk you through what exactly Dialpad can do for your business with a live demo and a Q&A session so we may answer any questions you have.

Online Event Business Communications

Crazy Contact Center Predictions for 2022

Predicting the future isn’t easy, but in this lighthearted look at what COULD happen, Blair Pleasant and Ron Stevenson will discuss what will LIKELY happen in the year ahead.

Online Event Business Communications