How to transfer a call the right way: A step-by-step guide
The ultimate guide on call transfers, including detailed how-tos and expert tips. Improve your business communications with call transferring. Learn more >>>
Dialpad
Contact Center Operations
Contact center challenges and solutions in 2025
What are the top challenges for contact center leaders in 2025, and how can you address them? Read our guide to find out.
Collaboration
The 10 best UCaaS providers for 2025, ranked
In the market for a unified communications solution? We cut through the noise to rank the top 10 UCaaS providers for 2025. Find the best platform for your business needs.
Collaboration
10 VoIP advantages and disadvantages
Explore VoIP advantages and disadvantages in our definitive guide. Learn all you need to know to make the right decision, from the benefits to the challenges.
Contact Center Operations
Contact center ROI: How leaders measure success in the Ai era
How 9 contact center leaders across industries measure Ai effectiveness and ROI, revealing advanced approaches to performance tracking that go beyond traditional metrics.
Integrations
HubSpot phone integration with Dialpad: How it works, benefits, and best options compared
Explore the top HubSpot phone integrations, and discover how Dialpad's HubSpot phone integration boosts communication and client management.
Sales
Get sales planning right to improve performance and shorten sales cycles
Sales planning is the process of ideating, managing, and tracking your sales strategies. Learn how to create effective sales plans for your teams.
Sales
Sales analytics: What it is and how you can get the most out of your sales data
Sales analytics is the process of collecting, analyzing, and understanding sales data to improve your sales processes. Learn how it works and what key metrics to track.
Contact Center Operations
Guide to inbound call center software: Top 15 solutions compared
Looking for the perfect inbound call center software? Compare the top options in our comprehensive guide and find the right fit for your business needs.