A phone call happening in Dialpad's desktop app for business phone calling

Business phone calling app

If you’re in search of a business phone calling app that'll give you fully unified communications without breaking the bank, look no further than Dialpad. Available for PC, Mac, and iOS and Android phones, it lets you take more than just business calls, with video meetings, call recording, instant messaging, custom voicemail, and more. Sign up for a free trial! It takes just a few minutes and you'll be set up with a virtual phone number too.

Why use Dialpad's business phone app?

Dialpad gives you so much more than just a business phone number. You’ll also gain access to a range of great features and benefits like...

Screenshot of sending a virtual fax from Dialpad's desktop app

Advanced VoIP technology

Dialpad’s unique VoIP technology means you can call any time you have access to Wi-Fi or an internet connection. You can make high-quality voice calls worldwide. You can also instant message, conference call, and even send faxes to your teams and customers.

Screenshot of porting a phone number from Dialpad's online dashboard

Easy admin from anywhere

Dialpad gives your business true flexibility, allowing you to set your own business hours and work from virtually anywhere. Admins can also manage vital settings right from the online dashboard, like adding new users, toll-free and vanity numbers, and even new phone lines with just a few clicks.

Screenshot of making an international phone call from Dialpad's desktop app

Free unlimited outgoing and incoming calls

Dialpad offers plans to suit all business types—even the most basic lets you make unlimited free phone calls at home, in the US, and in Canada. British businesses needn’t worry about racking up huge bills contacting suppliers or customers domestically or over the pond. International conference calls to other territories can be made at incredibly competitive rates, too.

Screenshot of adding participants to a phone call in Dialpad

Overall cost-effectiveness

Whether you’re a small business with a few employees or a global enterprise with offices around the world, Dialpad can provide a cost-effective communications solution. There’s no expensive hardware to install or maintain, and the business phone app automatically updates to keep things running smoothly.

👉 All the communication channels you need at a low cost:

If you’re looking for a business phone calling app that’s easy to use and cost-effective to run, Dialpad's Ai Voice plans start from as little as £12 per user, per month.

Need a business phone system with a desktop and mobile app?

Even Dialpad's least expensive plans come with unlimited video meetings, unlimited calling, unlimited call recordings, real-time transcriptions, and more! Try it out with a free trial, or take a self-guided interactive tour of the app!

More than a business phone app

Screenshot of a video call in Dialpad's desktop and mobile app

Truly unified communications

Dialpad gives you a truly unified communications solution. As well as providing an app for phone calls, you can send messages, host video chat conferences, and more, all from the same place. Whether you’re working on a desktop computer or your mobile phone, you’re never out of touch.

Screenshot of adding a call forwarding number from Dialpad’s online dashboard.

Call forwarding

With Dialpad, you can easily forward calls from a landline or mobile device to up to five external call forwarding numbers. If you’re in a meeting or out of the office, you can automatically transfer calls to your colleagues or another device. There’s no need to miss an important message from a team member or leave a customer waiting on hold.

Screenshot of Dialpad's call routing options

Custom call routing

Call routing with Dialpad is fast and easy. You can set whichever routing and auto attendant rules suit your business in literally minutes, right from your admin portal. Call transfer, too, is seamless and efficient, so you can move incoming calls to the right departments or agents with just a click.

Screenshot of sending an SMS text message from Dialpad's desktop app.

Business text messaging

It’s not always convenient to make or receive a phone call, even if you need to contact a teammate urgently. Instead, you may wish to send a text message. Dialpad’s app allows you to send SMS and MMS messages externally and internally, so even if you can’t speak to someone directly, you can keep in touch.

Screenshot of a video call happening in a web browser using Dialpad.

App and browser functionality

Dialpad has apps available for PC, Mac, Android, iPhone, and iPad, so you can stay connected on any device. Voice and video calls can also be joined from any web browser, so all your client needs to contact you is the link in their meeting invite. You can add other contacts into calls to create a three-way call or larger group calls, too.

Choosing a caller ID to display when making a work call from one's personal cell phone using Dialpad's app.

Choose your caller ID

With Dialpad's custom caller ID selection feature, you can choose how calls appear to recipients, even if you're making business calls on the go from your mobile phone. From your personal business number to a local company number, you can pick an option your contact recognises and trusts.

Screenshot of Dialpad Ai transcribing a phone call in real time.

Real-time transcriptions

Dialpad Ai, our proprietary artificial intelligence, can transcribe calls and video meetings—in real time. Not only that, it can also log action items automatically, and also sends attendees a post-meeting summary email!

Screenshot of Dialpad's visual voicemail transcription feature

Custom voicemail greetings

Dialpad gives you the ability to customise your voicemail greeting, so anyone trying to call you can experience that personal touch, even if they don’t speak to you directly. Its visual voicemail feature can also transcribe any voicemail messages you receive, enabling you to read your messages when you’re unable to listen to them.

Screenshot of Dialpad's call flip feature seamlessly flipping a call between a desktop and mobile app.

Call flip

Received an important incoming call just as you were leaving the office? With Dialpad, there’s no need to worry about whether to take it or rush to your next meeting—call flip lets you do both. You can transfer calls from your desktop to your mobile, or vice versa, in real time without interrupting the call.

Screenshot of Dialpad's do not disturb feature blocking a call.

Keep your work-life balance

Getting the work-life balance right is important. If you’re using your personal phone for business, it’s harder to separate your home and work. So, set the Dialpad app to “Do Not Disturb” mode when you’re out of the office to automatically send incoming calls to voicemail or auto-reply with an SMS, so you can switch off and relax.

Browse Dialpad's pricing:

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Find the right plan for you




$23 USD if billed monthly

  • Unlimited calling
  • Unlimited Ai Meetings for up to 10 participants
  • SMS, MMS & team messaging
  • AI-powered call & voicemail transcriptions
  • Google Workspace & Microsoft 365 integrations
  • Real-time analytics & reporting
  • Web & chat support
  • Pro



    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • 24/7 live agent support
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Microsoft Teams integration
  • 10 office locations
  • Multiple phone numbers per account
  • Open APIs & Webhooks
  • Global SMS capabilities
  • Local number support in 70+ countries
  • 25 ring groups (departments)
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
  • Looking for a communications platform that comes with a business phone calling app?

    The best business phone app should give you more than just phone calls.

    Dialpad’s apps for desktop, Apple, and Android devices are intuitively designed, easy to use, and built to scale with your business. There’s no need to flick between dozens of apps to send an SMS message or make a video call—with Dialpad, all your communication tools are centralized in a single app.

    Use your Wi-Fi network or cellular data on the go, and stay in touch with teammates and clients from anywhere.

    Dialpad offers a range of plans at varying price points, all of which come with the features listed here and unlimited free calls in your country, the US and Canada. Whether you’re just starting with your small business or are looking to take your global enterprise to the next level, we can help.

    Get started with a business phone app

    Get started on your computer or mobile device in just a few minutes with a virtual phone number. Sign up for a free 14-day trial and download the app to try it out for yourself!

    FAQs about business phone apps

    How much does Dialpad’s business phone app cost?

    Dialpad offers plans at a range of price points, starting from as little as £12 per user, per month. All plans provide you with a free phone number and free unlimited calls in your home country, the US and Canada.

    Dialpad’s desktop and mobile apps are free to download, but you’ll need to sign up for a phone plan to be able to make phone calls through them.

    Can I add a business line?

    Do I need an 0800 number for my business?