How to choose a wireless business phone system for small businesses

Curious about virtual phone systems, what "VoIP" means, and how the different types of phone services stack up? Our in-house telephony wizard, Max, wrote a guide on the differences between VoIP vs PBX systems. Or, alternatively, you might want to learn more about on-premises vs cloud phone systems.

UCaaS platforms are like the next evolution of VoIP phone systems. They still let you have conference calls from a desktop or mobile app over an Internet connection. The difference is that UCaaS platforms give you other communications channels too, like video conferencing and SMS/MMS + team messaging. For many small businesses that don’t want to manage (and pay for) a huge bloated tech stack, UCaaS solutions are great because they consolidate a bunch of different functions into a single app or software.

T-Mobile and Dialpad have actually teamed up to give you access to T-Mobile’s lightning-fast 5G network and Dialpad’s unified communications platform together inone cost-effective package. If you want high-quality audio and video calls from anywhere, check it out.

Not all UCaaS and VoIP phone services have the same integrations, so if this is important to you, make sure that the software that you want integrations for are included.

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