Standard

$15 USD/mo/user (billed annually)

$20 USD if billed monthly
1 License Minimum
Free 14-Day Trial
  • Unlimited calling2
  • Call controls (Transfer, Hold, Mute)
  • Custom Voicemail Greeting
  • Voicemail Transcription
  • Productivity suite integrations (G Suite & Office 365)

Enterprise

Contact Us
100 License Minimum
Get a Quote
  • All Pro plan features plus:
  • Okta Integration
  • 24/7 Phone Support
  • Service Level Agreements (SLA)

The desk phone has no place in the modern workplace.

— Andrew Jessett, General Manager, Internal IT. Xero
Read More

Frequently Asked Questions

  • Can I use a desk phone with Dialpad?

    Absolutely. While many customers find that they can reduce their need for physical desk phones with our soft phone and mobile apps, Dialpad does support a wide variety of SIP-based phones. Interested in purchasing directly from Dialpad? Reach out to our sales team to learn more about hardware, functionality, and pricing.

  • Can I use Dialpad internationally?

    You can place your calls with Dialpad all over the world. Our international rates are some of the lowest in the industry. Please contact our Sales Team if your company has international teams that need a phone service.

  • How much does a toll-free number cost?

    If you're looking for toll-free numbers for lines like Sales and Support, you can add as many as you want. Toll-free numbers start at $A20/month, plus A$.12/minute.1

  • Do you support faxing?

    We do! You'll be able purchase a fax number to use across all Dialpad Talk, Sell, or Support plan types. Each month you'll get a balance of 100 pages (inbound and outbound) before you incur any additional fees (A$0.15/page after the limit is reached). At the beginning of each month, your page balance is recharged back to 100.1

  • How do I pay?

    We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.

  • Am I signing up under a contract?

    You have a choice in pricing options with Dialpad. Depending on your business needs, you can dictate the terms and choose between our month-to-month or annual contract plan. We believe you’ll love Dialpad so much that you’ll be interested in saving even more money with the annual plan. With the month-to-month option, you have the flexibility to cancel at any time.

1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.

Free

$0 USD/mo/organizer

Free unlimited video conferencing.
Sign Up
  • 45 min conference durations
  • Screen sharing
  • Unlimited call recordings
  • 10 participants max

Pro

$75 USD/mo/agent (billed annually)

A phone system built for support with real-time coaching.

Request Free Trial
  • Help Desk integrations
  • 24/5 Phone Support

Frequently Asked Questions

  • What type of analytics do I get access to?

    Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

  • How does Dialpad Contact Center help with agent coaching and onboarding?

    Managers can coach and monitor agent performance with features like Listen In, Barge In, and Take Over. Additionally, our Voice Intelligence technology dislplays how customers are feeling in real-time with sentiment analysis and live call transcription. Real-time recommendations prompt agents with steps to follow for common questions that arise in customer calls as they happen.

  • Is there a per minute charge for calls?

    Dialpad Contact Center call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States.

  • What integrations are available with Dialpad Contact Center?

    Dialpad Contact Center natively integrates with other cloud-based tools like Zendesk, Slack, Salesforce Service Cloud, ServiceNow, and more.

  • Do I have to purchase an annual contract?

    Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option as they provide a discount from our regular pricing.

  • What type of support is included with my account?

    Pro plans get access to 24/5 phone support, while Enterprise plans get 24/7 phone support and an Enterprise SLA. We also have a comprehensive set of articles on our help center at help.dialpad.com.

1Only available in the United States and Canada.

Enterprise

Contact Us

Custom reporting, APIs, and 24/7 support.

Get a Quote
  • All Pro features plus:
  • Custom & out of the box reporting
  • Service Level Agreements (SLA)

Frequently Asked Questions

  • What coaching features are available with Sell?

    With Dialpad Sell, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.

  • Is there a per minute charge for calls?

    Dialpad Sell call pricing starts at $0.01/min for inbound and $0.02/min for outbound calls within the United States. Should you wish to add a toll-free number, there will be an inbound toll-free per minute fee of $0.02/min.1

  • What integrations are available with Dialpad Sell?

    Dialpad Sell syncs seamlessly with Salesforce so your calls, voicemails, recordings, and transcripts are organized and easy to find. We also integrate with popular apps and tools such as G Suite, Office 365, LinkedIn and Slack.

  • What real-time reporting do you offer?

    Both Pro and Enterprise Dialpad Sell plans offer real-time dashboard with metrics for inbound and outbound calls, individual rep metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.

  • Do I have to purchase Dialpad Sell on a contract?

    Our Pro accounts are available on both month-to-month as well as annual plans, while Enterprise accounts are available on annual plans only. Annual plans are our most popular option, as you lock down the same rate for the duration of your contract, along with a discount from our regular pricing.

  • What type of support is included with my account?

    Pro plans get access to 24/5 phone support, while Enterprise plans get 24/7 phone support and Enterprise SLA. We also have a wide range of help center articles available at help.dialpad.com

1Only available in the United States and Canada.