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Voice call

Voice calling, along with video conferencing, SMS, team messaging, and more, is critical to modern business communication. With Dialpad, you get all of that and more on one, easy-to-use platform. Try it free! It takes just a few minutes and you'll get:

  • A reliable, HD global voice network
  • Phone calls, video meetings, and SMS/MMS messaging from one app
  • Support for porting over existing numbers

How does voice calling work?

Voice calling with a service provider works similarly to traditional phone calls over a landline. The user places a call in much the same way as with a traditional telephone. Thanks to modern VoIP technology, though, audible speech is digitised and received at the other end with crystal-clear clarity.

VoIP calls work for both local and international phone numbers and are convenient and cost-effective. With voice calling via Dialpad you benefit from a reliable HD global voice network, allowing you to reach anyone at any time.

For those times when you need other options, the Dialpad app also allows you to communicate flexibly with video meetings, SMS/MMS messaging, and more.

With Dialpad, you get a lot more than a business voice calling or phone system

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Unlimited calling

Dialpad's plans begin at only £12 per user, per month and give you unlimited voice calling in the UK, US, and Canada, along with competitive long-distance international rates.

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Not just a phone system

Dialpad is a unified communications platform that gives you not only phone calls but video meetings and instant + SMS/MMS text messages—all in one convenient app.

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Call forwarding

Forward calls to your mobile, your colleague, another department, or a landline. With Dialpad, you can have up to five call forwarding numbers set up.

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Easy call routing

If your business receives incoming calls from clients or prospects on a regular basis, you need a good call routing feature. With Dialpad, you can customise your routing options in a few minutes right in your online dashboard.

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A fully integrated contact centre

If you need it, Dialpad has a contact centre platform that's 100% integrated with its phone system. That means one consistent user interface, one login experience, and one account. Unlike many other providers, Dialpad isn't reselling third-party software—which is why we've been able to build the same easy-to-use, intuitive experience into our Dialpad Ai Contact Centre!

Browse Dialpad's plans:

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Find the right plan for you

Standard

$15

user/mo

$23 USD if billed monthly

  • Unlimited calling
  • Unlimited Ai Meetings for up to 10 participants
  • SMS, MMS & team messaging
  • AI-powered call & voicemail transcriptions
  • Action item capture
  • Ai Recap
  • Google Workspace & Microsoft 365 integrations
  • Real-time analytics & reporting
  • Web & chat support
  • Pro

    $25

    user/mo

    $35 USD if billed monthly

    All the value of the Standard plan, plus:

  • Local number support in 70+ countries
  • Multiple phone numbers per account
  • 25 ring groups (departments)
  • 10 office locations
  • Global SMS capabilities
  • Microsoft Teams integration
  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
  • Open APIs & Webhooks
  • 24/7 live agent support
  • Enterprise

    Contact us

    All the value of the Pro plan, plus:

  • 100% uptime
  • Unlimited office locations
  • Unlimited ring groups (departments)
  • Dial-by-extension
  • Integrations with leading SSO providers (Okta, OneLogin)
  • Azure AD SSO integration
  • Data retention policies
  • Priority live agent support
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    Call recording

    Recording phone calls is incredibly useful, helping you detect communication pitfalls that could be impacting customer satisfaction. With Dialpad, you can listen to call recordings right from our app or download recordings and listen to them whenever you want.

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    Automated post-call summaries

    The best business voice calling solutions offer more than basic calling functionalities. With Dialpad Ai, your business phone not only automatically transcribes calls in real time, but will also email a recap of the meeting to all attendees afterward!

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    Works on both apps and browsers

    It’s vital your calls can be made from both your web browser and desktop and mobile apps. Not all your clients and prospects will want to download an app to join your calls, which is why Dialpad is fully supported on PCs, Apple computers, iOS, Android, and web browsers—no downloads needed.

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    Robust security

    All phone systems need to be secure, but in a business setting, this takes on a whole new level of importance. A good VoIP provider should undergo regular security audits and help your business maintain compliance. Dialpad offers single-sign-on capabilities, automated user provisioning, and in-meeting security settings like the ability to remove unwanted guests, mute participants, and more.

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    Integrations with your favourite tools

    Get the best business phone features right inside tools you're already using, like CRMs and ticketing software. There's Google Workspace, Microsoft 365, Salesforce, Okta, and more—and you can even build custom integrations with Dialpad's open API.

    Get unlimited phone calls with Dialpad

    Sign up for a 14-day free trial to take Dialpad for a test drive! It takes just a few minutes to get set up with a virtual business number. Or, take a self-guided interactive tour of the app first!

    How to get started with voice calling on Dialpad

    Making VoIP calls has never been easier or more cost-effective, and with Dialpad, you can have all your business communication channels in a single app.

    If you need something a little more versatile than a simple business phone calling app, Dialpad’s UCaaS platform includes video conferencing, messaging, and even AI-powered features like real-time call transcriptions and post-call summaries.

    For those who need it, Dialpad has a contact centre platform, too, that’s fully integrated with the voice calling system. This lets your support team use one login and one user interface to manage both outgoing and incoming calls with customers, as well as internal communication with teammates.

    Audio calls aren’t going anywhere, so make sure you find a solution for all your business communication needs. Try it now!

    Need a unified communications platform?

    It's not just a phone system. Sign up for a 14-day trial to see how easy it is to make voice calls, have video meetings, and more with Dialpad. Or, take a self-guided interactive tour of the app first!