DIALPAD FOR ENTERPRISE
Where hybrid
work comes
together
Connect global teams by bringing your calls, messages, meetings, and contact centre together in one beautiful workspace.
Trusted by the world’s biggest brands
TRUECAAS
Truly unified workflows complete with Ai
All-in-one workspace for team collaboration
Move between calls, messages, and meetings on any device between teams, external partners, and customers. Plus, Dialpad's Ai takes care of the notetaking and transcribes all your conversations in real time.
Fully integrated contact centre with built-in Ai tools
Build better agent and customer experiences with live coaching, sentiment analysis, predictive CSAT scoring, and more—all in the same communications platform where you send messages and host meetings.
Sales dialer with live Ai-enabled coaching
Give your sales teams the tools to close deals faster. Dialpad's Ai tracks action items and even automatically surfaces scripts when tricky questions come up on prospect calls.
ENTERPRISE-GRADE SECURITY
Secure and private at every step
Enterprise-level encryption
Calls over the VoIP network and in-transit web requests are encrypted using TLS. At rest, application data is permanently stored using AES 256-bit on the Google Cloud Platform.
Role-based access
Control access to certain features at the company, office, department, or user level. Granular permission levels can also be assigned for integrations across the platform.
Single sign-on
Dialpad offers integrations for access management via SAML and SCIM from providers like Okta, Azure, Google Workspace, OneLogin, and more.
Our compliance certifications & memberships
SETUP & SECURITY
Streamline IT management from anywhere
Deploy and scale faster
Add new users, departments, and even entire offices in just a few clicks. There’s no extra hardware needed—but we work with desk phones if you need them.
Build a borderless business
Equip your globally distributed workforce with local numbers in over 70 countries. Dialpad makes it even easier to connect teams anywhere back to HQ without missing a beat.
Stay connected with a 100% uptime SLA
Our unique split cloud architecture, 24/7 network operations centre (NOC), combined with physical ownership of our media infrastructure and local carrier partnerships, enables us to provide world-class availability from anywhere on the planet.
DIALPAD Ai
Built-in Ai across every conversation
Our helpful Ai assistant works across all your team and customer conversations. With industry-leading transcription accuracy, predictive insights, and live agent coaching, Dialpad Ai makes it easy to track and move every call and meeting forward.
OPEN PLATFORM
Integrations for every team and task
Pair Dialpad with all the critical apps in your IT stack like Salesforce, Zendesk, Okta, Google Workspace, Microsoft Teams, and more. Looking for something custom? You can also build your own integrations with our open API.
“Dialpad helps us connect over 700 buildings and 16,000 conference rooms worldwide.”
CHAD PIERCE
Head of Building Technology
“Dialpad Ai brings a whole new level of capabilities to our support team.”
JEANNA BASH
DIRECTOR OF ENTERPRISE APPLICATIONS
“We saved over $500k on annual telephony costs and now have one global business communications platform for all offices.”
