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HEALTHCARE PHONE SYSTEM

Create a patient-first practise

Migrate your clinic or practise to the cloud with a secure app that helps you stay compliant and lets you talk, message, and meet virtually.

Loved by healthcare teams big and small

EASY ADMIN

Get your practise up and running in no time

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Migrate to the cloud in minutes

Add new users, teams, and even entire departments with a few clicks.

Virtual care on any device

Dialpad lives on smartphones, laptops, and tablets so that patients can join password-protected virtual appointments from anywhere.

Built-in analytics

Dialpad comes with voice and meeting analytics to help with the billing and payer reimbursement process.

STAFF COMMUNICATIONS

Empower healthcare teams everywhere

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Reduce patient wait times

Connect specialised care teams to remote patients with telehealth consultations and virtual waiting rooms.

Fewer missed and abandoned calls

Clinicians wearing too many hats? They shouldn't be answering the phones. Let Dialpad's easy-to-use routing and IVR features do it for you.

Keep office costs low

Reduce IT overhead and eliminate on-premises hardware systems when you switch to the cloud.

đź©ş Is your clinic or practice in need of a communications checkup?

If you're curious about how and why other healthcare organizations are switching to a cloud phone system for healthcare, this guide can be a blueprint for your own digital transformation. Download it for free!

PATIENT ENGAGEMENT

Better patient experiences at every step

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Get to answers faster

Guide agents with real-time recommendations, action item tracking, and sentiment analysis.

Scale enrolments

Onboard patients faster with call routing, same-agent handling, and post-call analytics.

Automate follow-ups

Send SMS appointment reminders and use automated voicemail drops to free up your front desk.

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TRUST & SECURITY

Protect provider
and payer data

Communications across Dialpad are always encrypted to meet compliance standards. Plus, our Business Associate Agreements and 30-day retention policies ensure the highest level of security across any device.

All on the world’s
most reliable platform

Carrier grade

Our global infrastructure keeps your practise up and running, day and night.

Integrations

Dialpad integrates with the apps you use most like Salesforce, Zendesk, and more.

Analytics

You’ll have perfect visibility into usage and adoption across global offices and clinics.

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Dialpad frees us to safely connect with patients and staff from anywhere.

Will Mentesh
CEO, California recovery center

See how healthcare
organisations use Dialpad

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How to select a business phone for your healthcare org

CASE STUDY

Firefly Health agents answer calls in 40 seconds

CASE STUDY

CareRev reduces missed calls by 90%

CASE STUDY

Why Roman Healthcare Group switched to Dialpad

Ready to improve
your patient experience?

Dialpad isn't just a healthcare phone system. It's a unified communications platform. Book a product tour to see how it works!

Healthcare phone system FAQs

What is a healthcare phone system?

A healthcare phone system or unified communications platform empowers clinics to provide a high-quality level of care to patients by assisting with patient/clinic communication. With an all-in-one communications solution like Dialpad, patients can connect with a medical professional either over the phone or via video call so that their needs are effectively and efficiently met.

Many VoIP (Voice over Internet Protocol) healthcare phone systems operate via the cloud, where data is also securely stored. These cloud VoIP healthcare systems have built-in features such as automation, call-routing, post-call analytics, and SMS follow-ups to provide improved waiting times and increase patient engagement.

How do I get a healthcare phone number?

What is the best phone system for healthcare?

How do I choose the right VoIP phone system for healthcare?