healthcare phone system
Create a patient-first practise
Migrate your office to the cloud with one secure app to talk, message, and meet.
Loved by healthcare teams big and small
easy admin
Get your practise up and running in no time
Easily migrate to the cloud
Add new users, teams, and even entire departments with a few clicks.
Virtual care on any device
Dialpad lives on smartphones, laptops, and tablets so that patients can join virtual appointments rom anywhere.
Designed for a hybrid world
Improve care access by bringing remote patients and care teams together in one place.
STAFF COMMUNICATIONS
Empower healthcare teams everywhere
Reduce patient wait times
Connect specialised care teams to remote patients with instant telehealth consultations.
Collaborate in one place
Free staff to call, message, and meet with patients and payer networks in one secure app.
Keep office costs low
Reduce IT overhead and eliminate on-premise hardware systems when you switch to the cloud.
PATIENT ENGAGEMENT
Better patient experiences at every step
Get to answers faster
Guide agents with real-time recommendations, action item tracking, and sentiment analysis.
Scale enrolments
Onboard patients faster with call routing, same-agent handling, and post-call analytics.
Automate follow-ups
Send SMS appointment reminders and use automated voicemail drops to free up your front desk.
TRUST & SECURITY
Protect provider
and payer data
Communications across Dialpad are always encrypted to meet HIPAA compliance standards. Plus, our Business Associate Agreements and 30-day retention policies ensure the highest level of security across any device.
All on the world’s most
reliable platform
Carrier grade
Our global infrastructure keeps your practise up and running, day and night.
Integrations
Dialpad integrates with the apps you use most like Salesforce, Zendesk, and more.
Analytics
You’ll have perfect visibility into usage and adoption across global offices and clinics.
Dialpad's HIPAA-compliant so we can safely connect with patients and staff from anywhere.
Will Mentesh
CEO, California recovery center
See how healthcare
organisations use Dialpad
Blog
How to select a business phone for your healthcare org
Case study
Firefly Health agents answer calls in 40 seconds
Integration
Explore our integration with Lightpoint
Case Study
Why Roman Healthcare Group switched to Dialpad
Ready to improve
your patient experience?
If you need a healthcare phone system, book a product tour of Dialpad to see how it works.