Healthvana provides a better patient experience with Dialpad's AI-powered voicemail and call analytics
It definitely helped increase our productivity within the team, in terms of reaching patients in a more timely manner and handling situations quicker. The team has fewer questions about who answered what voicemail—because we can see that within Dialpad. Our phone support team is a much more efficient and well-oiled machine than it used to be.
Susie Castillo
Recruiting Coordinator/Patient Phone Support Lead
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