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Why small businesses don’t need local business phone services

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Grace Lau

Director of Content

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đź’ˇ Quick note:

VoIP = Voice over Internet Protocol, a type of telephony technology that lets you make phone calls over the Internet.

đź“š Further reading:

Learn more about unified communications and UCaaS (Unified Communications as a Service) solutions—all you need is an Internet connection, no hardware needed.

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đź‘€ Moving your business to hybrid work?

Grab the Hybrid Work Playbook, which includes real-life case studies and breaks down all things hybrid + remote, from building and sustaining a hybrid workforce to equipping your team for success.

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We love the transcription service with Dialpad. We transcribe calls, find opportunities for improvement, and have been effectively doubling the demos-to-calls ratio with better analytics and more sophisticated analytics.

Scott Hansen
Founder and CEO, LeadSigma

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Try Dialpad's unified communications platform for free!

Get not just phone calls, but also video meetings and SMS/MMS + team messaging, all in one app. Sign up for a 14-day trial to try it now! It takes just a few minutes, and you'll be set up with a virtual phone number too.

👉 Side note:

You’ll notice that Nextiva isn’t on this list even they market themselves as a business VoIP phone system. That’s because Nextiva is reselling or whitelabelling other companies’ software (for both their UCaaS and call center software). It’s similar to what RingCentral is doing with its call center product, except Nextiva is also reselling its unified communications product.

Get more than just a business phone service

Sign up for a free 14-day trial to take it for a test drive. It takes just a few minutes to get started (you can use your Google or Microsoft account to sign up) and you’ll be set up with a virtual phone number too.

FAQs about local business phone service