A modern enterprise communication solution
Every business needs some form of communication tool, but enterprises need more than just a business phone system. Book a product tour to see why enterprises like RE/MAX and Splunk love Dialpad's AI-powered collaboration platform!
Excellent call quality around the world
100% platform uptime, infinite scalability
Truly integrated UCaaS + CCaaS
Industry-leading AI
One of the most unique things about Dialpad is its proprietary artificial intelligence, Dialpad Ai. Having processed over 5 billion minutes of business conversation-specific voice and messaging data, it can not only transcribe voice calls in real time, but also provide real-time assistance and insights that are especially useful for contact center teams.
Truly unified communications
Dialpad isn’t just a business phone system. It’s a UCaaS (Unified Communications as a Service) platform that streamlines all your phone calls, video conferencing, SMS/MMS + instant messaging, screen sharing, and more—into one intuitive app. Meet face to face with colleagues, customers, and prospects from anywhere, anytime.
An integrated contact center
Do you have a contact center team? Whether you’re supporting customer experience, sales, or other types of agents, Dialpad Support is fully integrated with its UCaaS user experience, meaning your supervisors and agents can message each other, handle customer calls, and more without toggling back and forth between different tools.
Robust security
Not only can Dialpad help you stay GDPR and HIPAA-compliant, it also has a range of in-meeting security controls, like the ability for the host to remove unwanted guests, admit attendees from a virtual waiting room, mute participants, and more. Just a few reasons why a range of enterprises and organizations across regulated industries like insurance and healthcare are using Dialpad!
24/7 customer support
Whether it’s 3am or you’re on the other side of the world, Dialpad offers 24/7 live chat and phone support worldwide for all Enterprise plan customers. Not only that, but you can also search our extensive online Help Center anytime to find answers to frequently asked questions.
✨ Learn why Gartner® named Dialpad a Visionary
Learn why Dialpad was named a Visionary in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service!
Desktop and mobile app
Dialpad works across desktop and mobile devices including PC, Mac, iOS, and Android. And yes, even the contact center platform works on mobile. It’s also fully browser-based, which means you can both host and join video calls in a web browser—which is particularly convenient for clients and prospects who don’t want to download an app to join your meeting.
Integrations with the tools you already use
A good collaboration solution should integrate with your favorite tools. From Salesforce to Okta to Microsoft 365 and Google Workspace, Dialpad integrates with a wide range of popular enterprise systems to give your organization the automations and real-time analytics you need to make data-driven decisions. Want a custom integration? Build your own with APIs! Learn more about Dialpad’s APIs.
Caller ID
With Dialpad, you can make calls and send text messages from your cell phone—while shielding your personal phone number. Just choose the caller ID you want to display from the dropdown before you make the call!
Visual voicemail
If you’re in a meeting or just can’t get to the phone, Dialpad’s visual voicemail feature transcribes your voicemail messages so that you can read them instead of listening to each one. It’s much more convenient, and helps you make sure you don’t miss an important business phone call or message.
Call recording
Whether you want to automatically record all of your calls or manually record a specific call, Dialpad gives you the freedom to record, save, categorize, and play recordings, right from the app. This comes in handy when you’ve forgotten an important detail or need to make a staff onboarding playlist!
Easy call routing
Set up and make changes to your call routing in minutes, right from your online dashboard. No need to contact a support team, no need to wait for hours or days for changes to be implemented.
Standard
You could save 44% with annual billingUnlimited calling
Unlimited Ai Meetings for up to 10 participants
SMS, MMS & team messaging
Ai-powered call & voicemail transcriptions
Google Workspace & Microsoft 365 integrations
Real-time analytics & reporting
Web & chat support
Pro
You could save 28% with annual billingAll the value of the Standard plan, plus:
24/7 live agent support
CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
Microsoft Teams integration
10 office locations
Multiple phone numbers per account
Open APIs & Webhooks
Global SMS capabilities
Local number support in 70+ countries
25 ring groups (departments)
Enterprise
Contact us
All the value of the Pro plan, plus:
100% uptime
Unlimited office locations
Unlimited ring groups (departments)
Dial-by-extension
Integrations with leading SSO providers (Okta, OneLogin)
Azure AD SSO integration
Data retention policies
Priority live agent support
Now that it’s all softphone-based, it’s five minutes and done to set up a new hire. Grab a number and go. And to set up new offices, within a week we’re good to go for a whole brand new location.
Randy Tanenhaus
IT Manager at ClassPass
Looking for a secure + versatile enterprise communications solution?
Dialpad empowers organizations to handle all their business communications from one intuitive, easy-to-administer platform. Book a product demo to see how it works, or take a self-guided tour of the app on your own!