Business phone system installation: Must-knows and the “gotchas” to avoid
Max Noxon
Solution Architect
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👉 Quick note on call centers vs contact centers:
“Call center” software has mostly evolved to become “contact center” software today, mainly because companies aren’t just handling customer calls anymore—people are reaching out through social media channels, live chat, and more. Because of this, many businesses and software have expanded to cover these channels too.
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